Gaming Technical Support Specialist
4 weeks ago
Work Environment: Our client, a renowned gaming brand, is looking for a professional to provide top-notch technical support services for their video game consoles.
Key Responsibilities:
- Deliver exceptional customer service via phone and email;
- Offer professional technical support services;
- Assist customers with product usage, installation, and software synchronization;
- Provide effective advice and assistance when purchasing products;
Requirements:
- Fluency in German language (C1 or C2 level);
- Strong communicative skills in English language (at least B2 level);
- Ability to communicate clearly and effectively;
Offer:
- 40 hours per week, Monday to Friday;
- Salary without accommodation: 1500 gross per month;
- Public and private health insurance provided by the employer;
Relocation Package:
- Airport pickup and administrative assistance with registration in Portugal;
- Refund of flight expenses after 9 months of hiring;
- Accommodation in the city, discounted from the salary (salary would be 1030 euros gross);
- Integration activities: Portuguese lessons, sports, and other opportunities for integration;
communication, software installation, device synchronization, English language, German language, gaming, purchasing assistance, customer service, technical support
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