
Social Connection Specialist
1 day ago
About our mission to connect people
We're redefining the way individuals interact by building a social platform that's not just engaging but also safe, inclusive, and fun.
Our vision is to transform online interactions into meaningful relationships. We believe this requires a platform that connects people in a safe, supportive environment.
We're seeking an experienced Community Outreach professional to join our team for a 3-month internship. The ideal candidate will be responsible for building connections with users, creating engaging user experiences, and fostering trust and long-term engagement.
This role offers a unique opportunity to gain real-world experience in user support and community engagement while working remotely. You'll be part of a dynamic team shaping experiences for millions across India, LATAM, and MENA.
The successful candidate will enjoy a competitive compensation package, equity options, and growth that parallels our explosive success. They'll also have the freedom to thrive in a company where products take center stage, solving unique challenges with innovative solutions.
We're looking for someone who shares our passion for creating a positive impact at scale. If you're a motivated individual with excellent communication skills and a customer-centric approach, we encourage you to apply.
Key responsibilities include:
- User Calling: Help onboard new users, re-engage inactive ones, and support retention through proactive conversations.
- Query Resolution: Handle user queries via calls with empathy and efficiency.
- Community Management: Organize virtual meetups, facilitate doubt-clearing sessions, and address hotline concerns.
- Feedback Collection: Gather user insights to improve our product and support.
- Relationship Building: Foster trust and long-term engagement with our users.
We offer a range of benefits, including unlimited leave policy and unparalleled ownership of your work. Our team is dedicated to innovation and excellence, and we're committed to helping you grow professionally and personally.
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