Customer Experience Associate

3 weeks ago


Pune, Maharashtra, India NielsenIQ Full time
Critical Role: Customer Service Associate

This position is a key component of our customer support team. As a Customer Service Associate, you will be responsible for ensuring timely delivery of reports and databases, maintaining high-quality deliverables, and providing exceptional customer experiences.



Main Responsibilities:

  • Report and database management
  • Deliverables coordination and quality assurance
  • Critical issue resolution and data troubleshooting
  • Collaboration with cross-functional teams to drive customer satisfaction


Requirements:

  • Master's degree with preference to Marketing or related field
  • Analytical skills and aptitude for data and operational processes
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Proficiency in tools like R/ Python/ Excel Macros


What We Offer:

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)


About NielsenIQ:

NielsenIQ is the world's leading consumer intelligence company, delivering comprehensive consumer insights and advanced analytics through state-of-the-art platforms. We combine market knowledge with data-driven insights to help businesses grow and thrive in today's fast-paced market.



  • Pune, Maharashtra, India CHANAKYA STAFFINGS Full time

    OverviewWe are seeking a skilled Customer Experience Associate to join our team at Chanakya Staffings. As a key member of our staff, you will play a vital role in ensuring the exceptional service delivery to our guests.SalaryThe estimated salary for this position is ₹1,68,000 - ₹1,92,000 per annum, plus additional incentives and benefits.Job...


  • Pune, Maharashtra, India Vertedge Business Solutions LLP Full time

    We are seeking skilled individuals to fill a position as a Customer Experience Associate at Vertedge Business Solutions LLP.Responsibilities include:~ Utilizing problem-solving skills and providing innovative ideas.~ Quickly learning and grasping process knowledge.~ Open to feedback and implementing suggestions.~ Active listening and strong convincing...


  • Pune, Maharashtra, India Vertedge Business Solutions LLP Full time

    At Vertedge Business Solutions LLP, we're looking for a talented Customer Experience Associate to help us deliver exceptional service to our clients.The ideal candidate will have a strong problem-solving ability, excellent communication skills, and a willingness to learn and adapt quickly.Responsibilities:Utilize problem-solving skills to provide innovative...


  • Pune, Maharashtra, India Pradeep Tech Services Full time

    Job DescriptionA Customer Service Representative plays a crucial role in delivering high-quality service to our clients at Pradeep Tech Services. Key responsibilities include:Handling customer queries and complaints related to Amazon products in a professional and efficient manner.Transaction handling and problem-solving with a high level of...


  • Pune, Maharashtra, India 2coms Full time

    **Job Title: Customer Success Associate**We're seeking a Customer Success Associate to ensure 2coms customers achieve their goals using our products and services, driving long-term relationships and growth.**Key Responsibilities:**Onboard new customers, providing training and support.Build strong relationships with customers, understanding their...


  • Pune, Maharashtra, India Acoustic Full time

    Customer Success Associate Role OverviewAs a key member of the Acoustic Customer Success Organization, the Customer Success Associate plays a vital role in ensuring customers achieve rapid time to value from their investment in Acoustic Connect. Working closely with the assigned Customer Success Director and internal stakeholders, this role acts as a bridge...


  • Pune, Maharashtra, India Demand Infotech Solutions Full time

    We are seeking a skilled Customer Service Associate to join our team at Demand Infotech Solutions. As a Customer Service Associate, you will be responsible for handling customer inquiries and resolving issues in a timely manner.The ideal candidate will have excellent communication skills, a strong understanding of customer service principles, and the ability...


  • Pune, Maharashtra, India IGT Solutions Full time

    Job Title: Customer Support AssociateJob Summary:We are seeking a skilled Customer Support Associate to join our dedicated customer care team. As a key member of our team, you will be responsible for delivering exceptional customer service via emails and phone calls, providing assistance and resolving customer inquiries in a prompt and professional...


  • Pune, Maharashtra, India NielsenIQ Full time

    Job Title: Customer Service AssociateAt NielsenIQ, we are seeking a highly skilled and motivated Customer Service Associate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring timely resolution of customer queries and issues.Key Responsibilities:Manage customer...


  • Pune, Maharashtra, India 2coms Full time

    Job Title: Customer Success AssociateJob Summary:We're looking for a Customer Success Associate to ensure customers achieve their goals using our products/services, driving long-term relationships and growth.Key Responsibilities:• Onboard new customers, providing training and support.• Build strong relationships with customers, understanding their...


  • Pune, Maharashtra, India NielsenIQ Full time

    Job Title: Jr. Customer Service AssociateAbout the Role:We are seeking a highly motivated and detail-oriented Jr. Customer Service Associate to join our team at NielsenIQ. As a Jr. Customer Service Associate, you will be responsible for maintaining and enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently...


  • Pune, Maharashtra, India FIS Full time

    Role OverviewThis is an opportunity to join our team at FIS as a Senior Account Associate. As a key member of our call center, you will be responsible for supporting the company in delivering a positive customer experience in a metric-driven environment.You will work closely with our clients to resolve complex issues and maintain their accounts.You will be...


  • Pune, Maharashtra, India konrad integrated Full time

    Job Title: Airport Customer Service AssociateAbout the Role: We are looking for an Airport Customer Service Associate to join our team at Konrad Integrated. The successful candidate will be responsible for providing exceptional customer service to airport customers.Key Responsibilities:Provide customer service to airport customersResolve customer complaints...


  • Pune, Maharashtra, India NielsenIQ Full time

    Job Title: Customer Service AssociateJob Summary:We are seeking a highly skilled Customer Service Associate to join our team at NielsenIQ. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences, ensuring timely and accurate delivery of reports and databases, and identifying opportunities for...


  • Pune, Maharashtra, India Smith+Nephew Full time

    Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.Our dynamic team is seeking a hard-working and dedicated individual to fill the role of Associate, Global Customer Care. If you're eager to be part of a dynamic environment that fosters growth and collaboration, this may be the opportunity for you.Key...


  • Pune, Maharashtra, India DBS Mintek Pvt Ltd Full time

    About the RoleWe are seeking a skilled Customer Support Associate to join our team at DBS Mintek Pvt Ltd. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.Key ResponsibilitiesCommunicate effectively with customers via multiple channels, including phone, email, and chat.Provide accurate and...


  • Pune, Maharashtra, India DBS Mintek Pvt Ltd Full time

    We are seeking a highly skilled Customer Service Associate to join our team at DBS Mintek Pvt Ltd.The ideal candidate will have excellent communication skills, both written and verbal, and be able to provide knowledgeable answers to customer inquiries about our products.Responsibilities will include communicating with customers via phone, email, and chat, as...


  • Pune, Maharashtra, India NielsenIQ Full time

    Job SummaryNielsenIQ is seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through timely and accurate responses to customer inquiries.Key ResponsibilitiesProvide high-quality customer support through various channels,...


  • Pune, Maharashtra, India FedEx Full time

    Job SummaryWe are seeking a highly skilled Customer Service Associate to join our team at FedEx. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and...


  • Pune, Maharashtra, India 2coms Full time

    Job DescriptionAt 2coms, we are seeking a Customer Success Associate to ensure our customers achieve their goals using our products and services. As a key member of our team, you will be responsible for building strong relationships with our customers, understanding their needs, and providing timely solutions to their queries.Key Responsibilities:1. Onboard...