Digital Fashion Retail Manager
2 days ago
Job Title: Digital Fashion Retail Manager
At Buna Studio, we are seeking an experienced and highly motivated professional to join our team as a Digital Fashion Retail Manager. In this role, you will be responsible for overseeing all aspects of e-commerce operations, managing social media platforms, and providing exceptional customer service.
About the Role:
- Manage all customer relationships/communications (pre and post purchase) and provide excellent customer service.
- E-commerce backend management on Shopify.
- Manage all public, PR, bloggers and overseas buyer relationships.
- Online and offline order management & follow-ups.
- Coordination with merchandising team for timely dispatch of online orders.
- Assist in social media postings and queries.
- Assist customers at our physical store.
- Manage VM of store.
- Managing product launches on website.
- Website and store inventory management.
- Liaising with MBO's and third party vendors.
- Creating order list and handling customised client orders.
- Liaising with production and logistics team to ensure timely dispatch and delivery of orders.
- Creating graphics for social media promotions.
Requirements:
To succeed in this role, you must have 2-5 years of experience preferably with a designer women's wear fashion label or an export house. You should have excellent command over English language, great inter-communication skills, and good exposure to the fashion industry. The ideal candidate should be a highly self-motivated and sharp individual who can execute the above mentioned roles and responsibilities seamlessly and within deadlines.
Location: New Delhi
Salary: Up to ₹45,000 per month depending on candidate education, experience, and skills.
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