Customer Engagement Representative

3 weeks ago


Chennai, Tamil Nadu, India Matrimony Limited Full time

Job Summary

We are seeking a skilled Customer Engagement Representative to join our team at Matrimony Limited. As a Customer Engagement Representative, you will be responsible for engaging with customers, providing them with the best possible service, and ensuring their satisfaction with our products and services.

Key Responsibilities

  • Engage with customers through phone, email, or other channels to provide them with information about our products and services.
  • Respond to customer inquiries and resolve any issues they may have in a timely and professional manner.
  • Meet and exceed sales targets by selling our products and services to customers.
  • Work closely with the sales team to identify new business opportunities and develop strategies to achieve sales targets.

Requirements

  • Minimum of 0-4 years of experience in Telesales, Telecalling, Telemarketing, Collections, Retention, Domestic BPO, Direct Sales, Telecom, Insurance, or Customer Engagement.
  • Graduate in any stream or awaiting final year result.
  • Ability to communicate effectively with customers and team members.
  • Strong sales and customer service skills.
  • Ability to work in a fast-paced environment and meet sales targets.

What We Offer

  • Fixed salary of Rs. 11,000 to 15,000 per month.
  • Incentive of up to Rs. 60,000 per annum.
  • Statutory benefits such as PF, ESI, Bonus, Gratuity, and Leave.
  • Opportunities to learn and grow with the company.


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