Customer Service Representative

7 days ago


Chennai, Tamil Nadu, India Matrimony Limited Full time
Job Description:

As a Customer Service Representative at Matrimony Limited, you will be responsible for interacting with clients over the phone to understand their needs and provide solutions. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and make recommendations to customers.
  • Meet or exceed sales targets and customer satisfaction goals.

Requirements:

* Graduate in any stream or awaiting final year result.
* Minimum of 0-4 years experience in Telesales, Telecalling, Telemarketing, Collections, Retention, Domestic BPO, Direct Sales, Telecom, Insurance, Customer Engagement process or domain.
* Fixed Salary Rs. 11,000 to 15,000 PM and incentive Rs. 36,000/- to Rs. 60,000/- per annum, statutory benefits, and opportunities to learn and grow with the Company.

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