Help Customers Thrive as a Support Specialist

7 days ago

Raurkela, Odisha, India beBeeCustomerService Full time ₹ 12,00,000 - ₹ 14,40,000
Job Opportunity: Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers via various communication channels.

Key Responsibilities:
  • Handle inbound customer inquiries with professionalism and courtesy.
  • Maintain high levels of customer satisfaction by ensuring efficient and effective issue resolution.
  • Maintain accurate records of customer interactions and transactions.
  • Develop a thorough understanding of our services and policies to provide accurate information to customers.
  • Stay up-to-date on product changes, updates, and new offerings.
  • Conduct follow-ups with customers to ensure their satisfaction and gather feedback for continuous improvement.
  • Meet or exceed performance metrics, including call handling time, customer satisfaction scores, and resolution rates.
  • Collaborate with team members and other departments to achieve timely issue resolution and enhance overall service quality.
Requirements and Skills:
  • Graduation from an accredited institution is required.
  • Excellent written and verbal communication skills in English, with a clear and professional tone.
  • Strong interpersonal skills and the ability to empathize with customers' needs and concerns.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Problem-solving skills with a focus on delivering effective solutions to customers.
  • Prior experience in customer service or related roles is preferred.
  • Strong active listening skills and empathy towards customer concerns.
  • Attention to detail and proficiency in computer software.

  • Senior Administrative Support Specialist

    1 week ago

    Raurkela, Odisha, India beBeeAdministrative Full time ₹ 30,00,000 - ₹ 36,00,000

    Job Title: Senior Administrative Support SpecialistThe role of the Senior Administrative Support Specialist is to provide high-level administrative support to senior management and executives.Key Responsibilities:Manage complex calendars, including scheduling meetings, appointments, and coordinating travel arrangements.Handle incoming calls, emails, and...

  • Customer Service Representative

    7 days ago

    Raurkela, Odisha, India beBeecollections Full time ₹ 10,00,000 - ₹ 15,00,000

    About this Opportunity:We are seeking a skilled and dedicated Collections Specialist to join our team.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.

  • Customer Care Executive

    2 weeks ago

    Raurkela, Odisha, India EASTERN ENGINEERING CO. Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Visit customer sites, measure roof, check feasibility, collect geo-coordinates, explain system capacity.Contact consumers, explain Solar scheme & subsidy, gather required documents, help with application filling.Register customer on to PM Suryaghar Portal, complete profile, update applications, upload agreements, handle customer applications on the portal.Co...

  • Debt Recovery Specialist

    7 days ago

    Raurkela, Odisha, India beBeeDebtRecovery Full time ₹ 11,00,000 - ₹ 15,00,000

    Job SummaryWe are seeking a skilled Debt Recovery Specialist to join our team.The ideal candidate will have strong communication skills, negotiation and persuasion abilities, and be highly organized and proactive.Manage the entire debt collection process, including initial contact with customers, follow-up calls, and final resolution of outstanding...

  • Support Executive

    1 week ago

    Raurkela, Odisha, India NotInLine Full time ₹ 12,000 - ₹ 1,30,000 per year

    Respond promptly to customer inquiries via phone, email, chat, or in-person.Provide accurate, valid, and complete information by using the right methods/tools.Identify and assess customers' needs to achieve satisfaction.Handle and resolve customer complaints and issues in a professional manner.Maintain detailed records of customer interactions, transactions,...

  • Administrative Support Specialist

    7 days ago

    Raurkela, Odisha, India beBeeAdministrative Full time ₹ 80,000 - ₹ 1,20,000

    Support Assistant RoleWe are seeking an experienced professional to maintain accurate records, handle documents and files, and perform various administrative tasks.Main Responsibilities:Manage and maintain accurate and up-to-date records and filesPerform banking transactions, including deposits, withdrawals, and transfersHandle correspondence and...

  • Customer Success Representative

    2 weeks ago

    Raurkela, Odisha, India beBeeCustomerSuccess Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Customer Success RepresentativeA customer success representative plays a pivotal role in ensuring the satisfaction of customers by delivering exceptional service and support. This position is ideal for individuals who are passionate about building strong relationships with clients and providing them with tailored solutions to meet their needs.

  • Mall Manager

    7 days ago

    Raurkela, Odisha, India R. A Agarwalla Bros Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Mall ManagerCompany: R. A Agarwalla & BrosExperience Required: 2 - 5 YearsSalary: LPALocation: RourkelaEmployment Type: Full Time, PermanentJob Description / ResponsibilitiesCollaborate with retailers, vendors, and key stakeholders for smooth mall operations.Oversee daily mall operations, including facility management, security, and housekeeping.Plan and...

  • Sales and Customer Acquisition Specialist

    1 week ago

    Raurkela, Odisha, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 40,00,000

    Job Role:We are seeking a highly motivated individual to fill the position of Customer Associate. As part of our team, you will be responsible for expanding our customer base by selling new connections and assisting with Jio recharges.

  • Accounting Support Specialist

    7 days ago

    Raurkela, Odisha, India beBeeFinancial Full time ₹ 7,20,000 - ₹ 18,00,000

    Job Title: Financial Analyst AssistantWe are seeking a skilled Financial Analyst Assistant to join our team. The ideal candidate will have prior experience in financial analysis and accounting, specifically in a corporate setting.Responsibilities:Assist in financial statement preparation and reviewPerform analyses of various financial data and...