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Academic Support Liaison

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Nashik, Maharashtra, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000
About the Role

This position entails serving as a primary point of contact and mentor for learners, offering guidance in achieving academic and professional objectives.

  • Deliver tailored support based on each learner's unique journey and career aspirations.
  • Regularly communicate program updates, timelines, and key information to foster learner engagement.
  • Address queries related to academic content, technical issues, interview preparation, and certification processes.
  • Collaborate with instructors and internal teams to create a cohesive and supportive learning environment.
Candidate Requirements
  • A minimum of 1–2 years of relevant experience, preferably in customer service.
  • Exceptional verbal and written communication skills in English.
  • Strong interpersonal skills and ability to handle sensitive conversations with empathy and confidence.
  • Comfortable working in a fast-paced, deadline-driven environment.
  • Familiarity with digital platforms used in learner support.
Cultural Fit
  • Passionate about their work and committed to excellence.
  • Respects others and fosters collaborative relationships.
  • Thrives in team environments with a non-zero-sum mindset.
  • Communicates openly and resolves conflicts transparently.
  • Demonstrates initiative, eagerness to learn, and willingness to step out of their comfort zone.
  • Upholds integrity, ethics, and offers unconditional support to peers and learners.

This is a full-time role that requires immediate hiring. If you're passionate about education and committed to excellence, we encourage you to apply.