Quality Process Expert

4 days ago

Bengaluru, Karnataka, India beBeeCertification Full time ₹ 15,00,000 - ₹ 20,00,000
Quality Engineer Position

We seek a meticulous and proactive Quality Engineer to support our quality management system with a strong emphasis on international standards and customer expectations.

Key Responsibilities:

  • ISO System Management
  • Maintain and improve the ISO 9001 Quality Management System (QMS).
  • Prepare for and support internal and external audits.
  • Ensure documentation, procedures, and records are compliant and up-to-date.

Process Documentation Ownership

  • Own creation, revision, and control of all quality-related process documentation, including SOPs, work instructions, and quality manuals.
  • Ensure documents are standardized, accessible, and aligned with ISO requirements.
  • Collaborate with cross-functional teams to validate and approve documentation updates.

Customer Notifications Ownership

  • Serve as primary quality contact for customer-facing notifications related to non-conformances, corrective actions, and product updates.
  • Draft and manage formal communication in alignment with regulatory and contractual obligations.
  • Track and report on customer feedback and resolution timelines.

Archives Ownership

  • Maintain and organize quality records and archives in accordance with ISO retention policies.
  • Ensure secure and traceable storage of audit reports, CAPAs, inspection records, and certifications.
  • Support digital archiving initiatives and QMS platform optimization.

Process & Product Quality

  • Conduct root cause analysis and implement corrective/preventive actions (CAPA).
  • Monitor and analyze quality metrics to identify trends and improvement opportunities.
  • Support production teams with quality inspections, testing protocols, and process validations.

Supplier & Customer Interface

  • Assist in supplier quality evaluations and incoming inspection processes.
  • Address customer complaints and non-conformances with structured problem-solving tools.

Continuous Improvement

  • Participate in lean initiatives, Kaizen events, and Six Sigma projects.
  • Recommend and implement process improvements to enhance quality and efficiency.

Qualifications:

  • Bachelor's degree in Engineering, Quality, or related technical field.
  • 5+ years of experience in a quality engineering role, preferably in manufacturing or renewable energy.
  • Strong working knowledge of ISO 9001 (ISO 14001 or ISO 45001 a plus).
  • Experience with quality tools: FMEA, SPC, 8D, Fishbone, Pareto, etc.
  • Proficiency in Microsoft Office and quality management software (e.g., QMS platforms).
  • Excellent communication, documentation, and analytical skills.

Preferred Certifications:

  • Certified Quality Engineer (CQE) – ASQ
  • ISO 9001 Lead Auditor Certification
  • Six Sigma Green Belt or higher

Benefits: We offer a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) matching, paid time off, and professional development opportunities.

Other Requirements: A successful candidate must be able to work in a team environment, prioritize tasks effectively, and maintain accurate records. Excellent communication and interpersonal skills are essential for this position.

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