Benefits Operations Specialist

1 week ago

Hyderabad, Telangana, India FactSet Full time

Job Summary

We are seeking a highly skilled Benefits Operations Specialist to join our team at FactSet. The successful candidate will be responsible for managing employee benefits operations, ensuring timely and accurate processing of monthly benefit schedules, and providing excellent communication and support to employees.

Responsibilities

  • Validate data, invoices, endorsements, contracts, and employee database management.
  • Conduct audits of data/invoices to ensure processes and policies are managed accurately and effectively.
  • Support annual renewals for APAC offices, benchmark FactSet against peers, and research industry and employment trends.
  • Partner with Insurance brokers, vendors, and TPAs to prepare reports and applications required by local law to be filed with the Department of Labor for each region and other regulatory agencies.
  • Work on end-to-end administration of employee benefits operations for FactSet APAC for medical, personal accident, and life insurance with related policies, financials, and timelines for the benefit of the employees.
  • Ensure timely and accurate processing of monthly benefit schedules and activation of benefits for new hires.
  • Design, review, and update benefits communications on an ongoing basis, validate and review policies, processes, FAQs, SOPs, and BCPs for benefits processes, and update Intranet pages.
  • Develop written materials (e.g., forms, procedures, brochures, etc.) for the purpose of documenting benefits activities, providing written reference, and/or conveying information, Partner with the technical team to plan and execute annual benefits enrollment, Benefits query management.
  • Conduct orientation sessions focused on Employee Benefits for new hires remotely across APAC.
  • Provide recommendations to leadership to fill gaps in employee benefit processes to improve efficiency and experience.
  • Ensure periodic checks and reconciliation of the quarterly benefits claims analysis, work with the Senior management, and the respective stakeholders to build plans and improve strategies for greater output.
  • Administering leave management (like policies, overtime records, absence management, etc.) and maintaining leave reports.
  • Organizing wellness programs, road shows/orientation programs, coordinating with the concerned departments for the smooth run of the programs.
  • Partner with global and regional benefits team for co-creating and implementing employee wellbeing benefits for FactSet APAC employees & support initiatives to enhance wellness benefits scope in the region.

Requirements

  • Minimum 5 years of experience.
  • Excellent verbal and written communication skills.
  • Hands-on experience on Advance Excel, MS-Office suite.
  • Basic knowledge of IRDA and its operational guidelines.

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