Help Desk Customer Service Representative

As a key member of our service delivery team, the Help Desk Representative plays a vital role in ensuring exceptional customer experiences.Efficiently handle customer inquiries via phone, email, or chat, providing timely and accurate responses that address their concerns.Proactively resolve complaints and provide effective solutions that exceed customer...

Duration: 12-month contract with potential extensions Location: Onsite 5 days/week in Mumbai, India (Monday-Friday) Hours: IST (Indian Standard Time) Day to Day:Insight Global's client is looking for a Level 1-2 Help Desk to join their IT Help Desk team within the printing services industry. You will be responsible for handling the general Level 1-2 help...

The Help Desk Tier II Support technician is responsible for providing second-level support on a variety of complex technical issues to our clients, working team members in our Managed Services Division, ensuring timely resolution of tickets.

Immediate requirement for a female IT Help Desk Coordinator to assign calls, prepare MIS reports, manage end-user support, and ensure timely resolution within SLA through team coordination. Strong communication and organizational skills required.

Job Opening: Help Desk SpecialistWe are seeking a skilled Help Desk Specialist to join our team in a dynamic environment.About the RoleThe successful candidate will be responsible for delivering top-notch service to clients through effective communication and problem-solving skills.Key ResponsibilitiesProvide timely and accurate assistance via phone or other...

Customer Service RepresentativeWe are seeking a skilled and customer-oriented representative to join our team. In this role, you will be responsible for providing exceptional service to our customers through inbound calls.Key Responsibilities:Answer customer inquiries: Handle incoming calls and provide accurate and timely information to customers about our...

Customer Service Representative Job DescriptionKey Responsibilities:Answer incoming calls and address customer queries.Provide product/service information clearly.Record call details and maintain accurate customer records.Resolve complaints or escalate them when needed.Ensure a positive customer experience on every call.Required Skills and...

Customer Service RepresentativeAs a customer service representative, you will play a vital role in delivering exceptional customer experiences through professional and efficient interactions. You will be responsible for communicating effectively with customers in Marathi, Hindi, and English, managing basic customer concerns while maintaining high levels of...

Customer Service Representative Job SummaryWe are seeking a skilled and courteous Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and providing exceptional service to our clients.You will work in a fast-paced environment where you will communicate effectively with customers via phone,...

Customer Service Representative RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service and support to our clients via phone, email, or chat.Respond to customer inquiries in a prompt and professional...