Customer Retention Marketing Specialist

2 days ago


Gurgaon, Haryana, India Policybazaar Full time

Pursuing a career in retention and growth marketing at Policybazaar offers a unique opportunity to shape the future of insurance accessibility in India.

Our company provides unbiased information and efficient processes for all our customers, making insurance more accessible to everyone.

We take pride in being India's largest insurance brokers, dedicated to being our customers' one-stop shop for protection against death, disease, and disability, as well as mindful investment planning.

We strive to reduce claim settlement anxiety by offering 24/7 online support, on-ground support, and special claim resolution events where stuck claims can be reopened and resolved instantly.

Key Responsibilities:

  • Drive effectiveness through strategic thinking and campaign management across CRM channels.
  • Develop in-depth understanding of all insurance segments in the category.
  • Conduct strategic deep dives of customer journeys across insurances to identify all possible touchpoints.

Requirements:

  • Undergraduate or post-graduate degree in Sales, Marketing, Business Administration, or related field.
  • Minimum 2-4 years of experience in CRM, Retention Marketing, Growth Marketing, Revenue Planning, and Management.
  • Experience working with CRM partners/SMS providers/Email providers like Netcore, MoEngage, etc.

Why Join Us?

  • Opportunity to grow professionally in a dynamic environment.
  • Competitive compensation package including GMC - Group medical coverage and gratuity.


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