Customer Support Specialist

2 days ago

Varanasi, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 1,80,000 - ₹ 2,50,000
Customer Care Professional Wanted

This role is perfect for individuals who have excellent communication skills and a passion for delivering exceptional customer experiences.

Key Responsibilities:
  • Address customer inquiries in a timely and professional manner
  • Ensure customer satisfaction by resolving issues efficiently
  • Provide top-notch customer service through effective communication
  • Collaborate with the sales team to support customer acquisition and retention efforts
Requirements:
  • Superior customer support and communication skills
  • Sales acumen to assist with customer acquisition and retention
  • Strong analytical and problem-solving abilities
  • Ability to work independently and as part of a team
  • Bachelor's degree in Business, Communications, or a related field

In this customer-facing role, you will be responsible for handling day-to-day tasks including addressing customer inquiries, ensuring customer satisfaction, and providing exceptional customer service. If you are a people person with excellent communication skills, this may be the ideal career opportunity for you.

Responsibilities include but are not limited to: answering customer calls, responding to customer emails, and engaging with customers on social media platforms. To succeed in this position, you must have excellent communication skills, both verbal and written.

As a customer care executive, your primary responsibility will be to deliver exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently. You will work closely with other departments such as sales to achieve business goals.

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