Host Systems Specialist

12 hours ago

Belgaum, Karnataka, India beBeeHosting Full time ₹ 90,00,000 - ₹ 1,20,00,000

About our company:

We are a leading innovation engineering services firm that transforms businesses through AI-driven innovation. Our global presence spans 23 locations, and we boast an engineering headcount of over 5,500 employees.

Job Title: Hosting Team Member


Key Responsibilities:

  • Support the deployment, hosting, and maintenance of the LIMS application.
  • Manage application environments, ensure system availability, support validation activities, and collaborate with cross-functional teams to provide seamless application hosting services in a regulated environment.

Application Hosting & Environment Support:

  • Install, configure, and maintain LIMS application environments (Database, Application, Report, and Client tiers).
  • Perform environment refresh, patching, and upgrades as per project and business requirements.
  • Ensure environments comply with IT security and audit requirements.

Monitoring & Incident Management:

  • Monitor system performance, logs, and scheduled jobs to ensure high availability.
  • Troubleshoot and resolve application hosting issues in coordination with infrastructure, DBA, and application teams.
  • Handle incident, problem, and change management as per ITIL processes.

User & Access Management:

  • Manage user provisioning, roles, and access rights in compliance with security policies.
  • Configure LDAP/SFTP connections for secure authentication and data transfer.

Backup, Recovery & Compliance:

  • Ensure regular backups and disaster recovery readiness for LIMS environments.
  • Support IQ/OQ validation documentation and execution during deployments or upgrades.
  • Provide support for internal/external audits by maintaining SOPs and compliance records.

Collaboration & Documentation:

  • Work with cross-functional teams (DBA, Infrastructure, Validation, Security) to resolve hosting issues.
  • Document configurations, procedures, and environment details in knowledge repositories.
  • Provide shift handovers and on-call support for production-critical environments.

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