Senior Business Operations Manager
5 days ago
Job Summary:
We are seeking a highly skilled Senior Business Operations Manager to lead our team of Customer Care Managers. The ideal candidate will have 10+ years of experience in Dealer Management, customer relationships, and quality services.
Key Responsibilities:
- Lead a team of Customer Care Managers to achieve high levels of customer service.
- Implement best practices to drive faster closure on corrective advice for field vehicles and dealer management.
- Maintain customer complaints and warranty issues, striving to exceed CSI scores.
- Evaluate business aspects and ensure quick closure of customer concerns.
- Develop and implement service processes at channel partners.
- Enhance customer retention and drive channel development & expansion.
- Monitor and analyze metrics to optimize business outcomes.
Requirements:
- 10+ years of experience in Dealer Management, customer relationships, and quality services.
- Familiarity with managing customer relationships and quality services.
- Efficiency in ensuring proper implementation of services framework.
- Proficiency in planning and organizing work to meet expected outcomes.
- MS Office proficiency.
- Able to stay abreast with the latest technological advancements.
Ideal Candidate:
- Analytical mindset.
- Good communication skills.
- Sense of time management.
- Result-orientation.
- Good Team handling.
- Interpersonal skills.
- Agility with discipline.
- Accountability for results.
- Exponential synergy.
- Proactiveness.
- Strategic Foresight.
Salary: $120,000 - $180,000 per annum
Benefits:
- Comprehensive health insurance.
- Retirement plan.
- Stock options.
- Generous paid time off.
About Mahindra Rise:
Mahindra Rise is a leading organization that values innovation, sustainability, and customer satisfaction. We offer a dynamic work environment that encourages growth and development.
-
Business Operations Manager
4 weeks ago
Lucknow, Uttar Pradesh, India Genius Success Point Full timeWe are seeking a highly skilled Business Operations Manager to join our team at Genius Success Point. As a key member of our back office team, you will be responsible for overseeing various administrative duties, including data management, project processing, market research, data analysis, and financial management.Key Responsibilities:Conducting market...
-
Senior Franchise Operations Manager
2 weeks ago
Lucknow, Uttar Pradesh, India Indian Silk House Agencies Full timeAbout Indian Silk House AgenciesWe are a leading player in the Indian market for luxury silk and home decor products. Our mission is to provide high-quality products and exceptional customer service.Job SummaryWe are seeking an experienced Senior Franchise Operations Manager to join our team in Uttar Pradesh. As a key member of our operations team, you will...
-
Senior Program Operations Manager
3 weeks ago
Lucknow, Uttar Pradesh, India Ground Zero Full timeJob Title: Senior Program Operations ManagerRole Overview:Rocket Learning is a high-growth ed-tech non-profit working to transform India's education system. We are seeking a skilled Senior Program Operations Manager to lead our operations in Uttar Pradesh.Responsibilities:The Senior Program Operations Manager will be responsible for managing and expanding...
-
Business Operations Manager
3 weeks ago
Lucknow, Uttar Pradesh, India Genius Success Point Full timeWe are seeking a skilled Business Operations Manager to join Genius Success Point's busy back office team. As a key member of our administrative team, you will report to the Back Office Manager and assist with various administrative duties, including data management, project processing, market research, data analysis, and financial...
-
Strategic Operations Manager
2 weeks ago
Lucknow, Uttar Pradesh, India SUNROOF TECHNO COMMERCIAL Full timeAbout This RoleSUNROOF TECHNO COMMERCIAL is seeking a highly skilled Strategic Operations Manager to join our team. As a key member of our operations team, you will be responsible for developing and implementing strategic plans to drive business growth and improve operational efficiency.Key ResponsibilitiesDevelop and implement strategic plans to achieve...
-
Executive Chef and Operations Manager
1 month ago
Lucknow, Uttar Pradesh, India Hyatt Corporation Full timeJob SummaryThe Director of Food and Beverage Services will oversee the efficient operation of the department, aligning with Hyatt International's Corporate Strategies and brand standards. This role requires a strong business acumen and marketing expertise to ensure all outlets operate successfully and meet hotel standards.Key ResponsibilitiesDevelop and...
-
Executive Chef and Operations Manager
4 weeks ago
Lucknow, Uttar Pradesh, India Hyatt Corporation Full timeJob SummaryThe Food and Beverage Manager will oversee the efficient operation of the department, aligning with Hyatt International's corporate strategies and brand standards. This role requires strong leadership and management skills to meet employee, guest, and owner expectations.Key ResponsibilitiesFunction as the Business Manager and Marketing Specialist...
-
Branch Operations Manager
4 weeks ago
Lucknow, Uttar Pradesh, India Jobopenning Full timeJob Title: Branch ManagerJob Description:A leading financial services company is seeking an experienced and dynamic Branch Manager to lead our branch operations and drive business growth. The ideal candidate will be responsible for managing day-to-day activities, ensuring excellent client service, and achieving sales targets while fostering a positive work...
-
Food and Beverage Operations Manager
4 weeks ago
Lucknow, Uttar Pradesh, India Hyatt Corporation Full timeJob SummaryThe Food and Beverage Manager will oversee the efficient operation of the department, aligning with Hyatt International's corporate strategies and brand standards. This role requires strong leadership and management skills to ensure employee, guest, and owner expectations are met.Key ResponsibilitiesFunction as the Business Manager and Marketing...
-
Senior Operations Manager
3 weeks ago
Lucknow, Uttar Pradesh, India Ground Zero Full timeRole:Senior Program Manager, Operations Uttar Pradesh, LucknowExperience: 4+ yearsSalary: 7.2-7.8 LPAAbout Org:The organization is a high-growth ed-tech non-profit with the mission of catalyzing early childhood education and community engagement in India. We work with the central government and state governments to impact over 2.5 mn children. Established by...
-
Food and Beverage Operations Manager
3 weeks ago
Lucknow, Uttar Pradesh, India Hyatt Corporation Full timeFood and Beverage Manager Job DescriptionYou will be responsible for the efficient running of the Food and Beverage department in line with Hyatt International’s Corporate Strategies and brand standards, while meeting employee, guest, and owner expectations.The Food and Beverage Manager will function as the Business Manager and a Marketing Specialist for...
-
Senior Business Development Manager
2 weeks ago
Lucknow, Uttar Pradesh, India Kotak Mahindra Bank Full timeJob Summary:The Role of Senior Business Development Manager at Kotak Mahindra Bank involves managing existing relationships with High Net Worth (HNI) customer base, sourcing new business opportunities, and selling equity-based investment products. This role requires effective servicing skills, conflict management, and a strong ability to develop business and...
-
Business Operations Director
4 weeks ago
Lucknow, Uttar Pradesh, India Turing Full timeThe Business Operations Director will oversee and manage the delivery of services related to LLM, GenAI, and AI projects at Turing. This role requires a strategic thinker with strong leadership and operations skills. The ideal candidate will have a proven track record in project management, process improvement, client relations, and operational efficiency in...
-
Senior Operations Manager
1 month ago
Lucknow, Uttar Pradesh, India SUNROOF TECHNO COMMERCIAL Full timeKey ResponsibilitiesDevelop and implement strategic operations plans to achieve organizational goals.Collaborate with upper management to establish and monitor key performance indicators.Manage the organization's fiscal operating and capital budget, ensuring alignment with strategic objectives.Oversee the operational performance of internal and external...
-
Senior Program Manager, Operations Uttar Pradesh
4 weeks ago
Lucknow, Uttar Pradesh, India Ground Zero Full timeJob DescriptionRole: Senior Program Manager, Operations Uttar Pradesh, LucknowExperience: 4+ yearsSalary: 7.2-7.8 LPAAbout Org:The organization is a high-growth ed-tech non-profit with the mission of catalyzing early childhood education and community engagement in India. We work with the central government and state governments to impact over 2.5 mn...
-
Business Operations Specialist
4 weeks ago
Lucknow, Uttar Pradesh, India Alt Shift India Full timeBusiness Operations SpecialistAt Alt Shift India, we are scaling our Operations team to support our client's e-commerce related business. As a Business Operations Specialist, you will play a crucial role in handling and documenting customer accounts, ensuring data accuracy and organization. Your responsibilities will include receiving and promptly responding...
-
Senior Stock Broking Branch Manager
4 weeks ago
Lucknow, Uttar Pradesh, India Jobopenning Full timeJob Title: Senior Stock Broking Branch ManagerJob Summary:Jobopenning is seeking an experienced and dynamic Senior Stock Broking Branch Manager to lead our branch operations and drive business growth. The ideal candidate will be responsible for managing day-to-day activities, ensuring excellent client service, and achieving sales targets while fostering a...
-
Lucknow, Uttar Pradesh, India Shalimar Corp Ltd Full timeJob SummaryThe Shalimar Corp Ltd is seeking a highly skilled and experienced Financial Management and Accounting Operations Director to lead the company's financial management and accounting operations. The ideal candidate will have a strong background in finance, accounting, and management, with a proven track record of success in managing financial...
-
Business Operations Specialist
3 weeks ago
Lucknow, Uttar Pradesh, India EBC Technologies Full timeAbout the Role:EBC Technologies is seeking a highly skilled Business Operations Specialist to join our team. As a key member of our operations team, you will be responsible for managing project scope and timelines, coordinating sprints with team members, and ensuring deliverables meet quality standards.Key Responsibilities:Manage project scope and timelines,...
-
Back Office Operations Manager
2 weeks ago
Lucknow, Uttar Pradesh, India Naukri Hunter Full timeJob Title: Back Office Operations ManagerJob Description:The Back Office Operations Manager will be responsible for managing the day-to-day operations of the company's back office. This includes developing and executing new procurement strategies, evaluating and enhancing operations in local spend, and supervising the work of purchasing and procurement...