Problem Resolution Lead

. **Problem Resolution Manager** At GKN Automotive, we are passionate about building Software that solves the most complex challenges in the Automotive industry. We've spent more than 20 years at the forefront of innovation, working with most major OEMs to deliver Electronic Control Units (ECUs). Our eDrive technology is now powering over two million...

. Problem Resolution Manager At GKN Automotive, we are passionate about building Software that solves the most complex challenges in the Automotive industry. We've spent more than 20 years at the forefront of innovation, working with most major OEMs to deliver Electronic Control Units (ECUs). Our eDrive technology is now powering over two million vehicles...

Key Responsibilities- Conduct thorough reviews of RCAs to ensure adherence to quality standards.- Facilitate and lead RCA meetings, driving actionable outcomes.- Track and follow up on RCA AIs to ensure timely resolution.- Develop and improve new guidelines for Problem Management.- Analyze incident trends to identify underlying problems and propose...

Key ResponsibilitiesConduct thorough reviews of RCAs to ensure adherence to quality standards.Facilitate and lead RCA meetings, driving actionable outcomes.Track and follow up on RCA AIs to ensure timely resolution.Develop and improve new guidelines for Problem Management.Analyze incident trends to identify underlying problems and propose...

Key Responsibilities Conduct thorough reviews of RCAs to ensure adherence to quality standards. Facilitate and lead RCA meetings, driving actionable outcomes. Track and follow up on RCA AIs to ensure timely resolution. Develop and improve new guidelines for Problem Management. Analyze incident trends to identify underlying problems and propose solutions....

Job DescriptionJob Description- Baseline RCA / KEDB, Train the Delivery Team, Drive Knowledge Creation (in the tools), RCA Quality- Check, Savings (Quantitative and Qualitative Indicators) Application Stability- Review the problem record and improve the quality of RCA and solutions, use industry techniques like Five-Why, Fishbone / Ishikawa, Chronological...

Tata Consultancy Services is a leading global IT services and consulting organization, committed to helping enterprises transform and succeed in a rapidly changing world.About the RoleWe are currently seeking an experienced Critical Incident Resolution Lead to join our team. As a key member of our incident management function, you will be responsible for...

Company Overview:Navi is a leading financial services company in India.We offer Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold.Job Description:As a Financial Support Associate, you will be responsible for resolving critical customer escalations, investigations, and resolutions.You will maintain customer records and handle all queries...

Key ResponsibilitiesProvide top-notch support to customers via email, phone, and chat, ensuring their queries are addressed promptly and professionally.Resolve product-related issues by offering tailored solutions and escalating complex problems to senior support engineers or the engineering team.Manage customer expectations regarding issue resolution...

At Prometheus Consulting Services, we believe in investing in our employees' growth. We're seeking an Application Resolution Engineer to join our team and contribute to our success.Job SummaryThis is an exciting opportunity for a seasoned IT professional to take on new challenges and expand their skillset. As an Application Resolution Engineer, you'll be...

Job DescriptionWe are seeking a skilled professional to join our dynamic customer service team as a Customer Service Manager. The successful candidate will have a strong background in customer service, finance, or a related field, with a minimum of 5 years of experience in an escalation management role, preferably in the BFSI or Fintech...

Job Title RESOLUTION SPECIALIST ( International Voice Process )Job SummaryYou make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. Flexible to work in US hours...

Job Title RESOLUTION SPECIALIST ( International Voice Process )Job SummaryYou make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. Flexible to work in US hours...

Job Title RESOLUTION SPECIALIST ( International Voice Process ) Job Summary You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. Flexible to work in US hours...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Description Job Summary We are actively seeking a proactive and skilled Incident and Problem Manager to join our dynamic Global IT Service Management Team. In this critical role, you will be responsible for the full spectrum of tasks, from swiftly detecting and responding to service-impacting events to expertly triaging and driving effective...

About Our TeamOcwen Financial Corporation is a leading provider of mortgage lending and servicing solutions. We're committed to delivering exceptional customer experiences and driving innovation in the financial services industry.Job DescriptionWe're looking for a Tax Resolution Specialist to join our team. In this role, you'll be responsible...

Problem Coordinator (fixed term)At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.This is a...

 We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. This position reports toD2C Team Lead & PM processYour role and responsibilitiesIn this role, Defines, manages, and...