Store Operations Director

2 days ago


Thiruvananthapuram, Kerala, India beBeeRetail Full time ₹ 10,00,000 - ₹ 12,00,000

Our organization is a renowned name in the ethnic wear market with a legacy of curating premium sarees and traditional fashion since 1971.

As we continue to grow, we are seeking a dynamic professional to lead our store operations and drive business growth.

Key Responsibilities:
  • Oversee the operational performance of multiple retail outlets across designated regions.
  • Lead, train, and motivate store managers and sales teams to achieve sales and service targets.
  • Ensure adherence to brand standards, SOPs, and VM guidelines across all stores.
  • Analyze store performance metrics and drive actionable insights to improve key performance indicators.
  • Handle escalations, ensure customer satisfaction, and resolve operational issues promptly.
  • Collaborate with the marketing and merchandising teams for local promotions and seasonal campaigns.
  • Conduct regular audits and area visits to assess operational efficiency and compliance.

Requirements:

  • A graduate or postgraduate degree in Business or Retail Management or a related field.
  • 5-8 years of proven experience in apparel/fashion retail managing multiple stores.
  • Comfortable with travel for store visits and audits.
  • Proficiency in retail analytics and Microsoft Office.


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