Technical Service Specialist

2 days ago

Jodhpur, Rajasthan, India beBeefield Full time ₹ 8,00,000 - ₹ 12,00,000

Job Opportunity:

We are seeking highly skilled and experienced professionals to strengthen our service network.

This is a field-based role that requires strong technical expertise, problem-solving skills, and excellent customer service with frequent travel.

  • Key Responsibilities:
  • Install, maintain, and repair products at customer locations.
  • Diagnose issues efficiently and resolve warranty complaints.
  • Provide on-site technical support and training to customers.
  • Coordinate with internal technical and service teams for escalations and quick resolutions.
  • Maintain accurate records of service activities, visits, and complaint status.
  • Ensure compliance with safety standards and company protocols.
  • Build strong and lasting customer relationships.

Required Skills & Qualifications:

  • Strong technical knowledge of mechanical or electrical systems.
  • Troubleshooting and repair expertise in industrial equipment.
  • Good problem-solving and decision-making abilities.
  • Willingness to travel extensively within the assigned region and across India.
  • Strong communication skills with a customer-first mindset.

Preferred Qualifications:

  • Diploma / ITI in Mechanical or Electrical Engineering.
  • Freshers and experienced candidates are welcome.

About Us: We deliver safe, reliable, and innovative engineering solutions to Indian Railways for more than 25 years.

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