Digital Marketing Operations Director

2 weeks ago


Bengaluru, Karnataka, India Shopalyst Full time

About Shopalyst

We are a leading digital marketing company offering a Discovery Commerce platform for businesses looking to connect with their customers on a deeper level.

Estimated Salary: $120,000 - $180,000 per annum, depending on location and experience.

Job Description:

You will be heading our customer success team who helps our clients adopt data-driven marketing strategies at scale. As a key member of our leadership team, you will play a crucial role in driving business growth and delivering exceptional results.

Responsibilities:

  • Manage service delivery and customer satisfaction (KPI: Responsiveness and Quality of Response)
  • Analyze data trends and client performance
  • Build and Manage the operations team
  • Provide input for product management and engineering teams

Qualifications:

Minimum of 10 years of relevant experience in Business Operations for a Digital Marketing agency or media company.

Experience in stakeholder and client management.

Excellent communication, analytical and influencing skills.

Ability to build and manage a team of associates

Ability to work and succeed in a dynamic, quickly-changing environment.



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