Cloud Service Manager

2 days ago

Mangalore, Karnataka, India beBeeAdministrator Full time ₹ 75,00,000 - ₹ 1,50,00,000
Microsoft 365 Administrator

We are seeking a skilled and proactive administrator to oversee the management and support of our Microsoft 365 environment, with a primary focus on SharePoint Online, OneDrive for Business, Microsoft Teams, and the Power Platform. The ideal candidate will have strong technical expertise, hands-on experience with M365 services, and a solid understanding of governance, security, and user adoption best practices.

Key Responsibilities:
  • Administer and manage core Microsoft 365 services, including SharePoint Online, OneDrive for Business, Microsoft Teams, and the Power Platform.
  • Configure and maintain SharePoint Online site collections, document libraries, lists, and user permissions.
  • Oversee the lifecycle management and governance of Microsoft Teams and M365 Groups.
  • Administer OneDrive policies for file sharing, synchronization, and retention.
  • Deploy and support solutions using Power Apps, Power Automate, and Power Pages.
  • Provide Tier 2/3 support to resolve technical issues and respond to end-user inquiries.
  • Develop user guides, conduct training sessions, and create documentation to drive adoption.
  • Collaborate with business units to gather requirements and deliver M365-based solutions.
  • Implement and manage security, compliance, and data loss prevention (DLP) policies.
  • Manage permissions and access controls across the M365 suite.
  • Monitor and respond to alerts related to governance, compliance, and data breaches.
  • Monitor service health, usage, and analytics using the Microsoft 365 Admin Center and PowerShell.
  • Generate and present reports on platform performance, adoption, and compliance metrics.
  • Design and implement workflow automation using Power Automate and SharePoint workflows.
  • Support business process reengineering initiatives using low-code/no-code tools.
  • Assist users in building and customizing Copilot Agents tailored to their workflows.
  • Partner with IT security and compliance teams to manage data access, DLP, and responsible AI usage within Copilot.
Required Qualifications:
  • 3–5 years of hands-on experience in Microsoft 365 administration, with expertise in SharePoint Online, OneDrive for Business, Teams, and the Power Platform.
  • Deep understanding of the M365 ecosystem, architecture, and integration capabilities.
  • Proficient in PowerShell scripting for M365 administration and automation.
  • Familiarity with Microsoft Purview, retention policies, and data loss prevention practices.
  • Excellent troubleshooting, problem-solving, and communication skills.
Preferred Qualifications:
  • Microsoft certifications such as MS-700: Managing Microsoft Teams and MS-102: Microsoft 365 Administrator.
  • Experience working in hybrid or multi-tenant M365 environments.
  • Knowledge of Azure Active Directory, Conditional Access, and Microsoft Intune.
Soft Skills:
  • Strong organizational and project management capabilities.
  • Proactive, self-driven, and able to work independently or collaboratively.
  • Ability to communicate complex technical concepts to non-technical stakeholders.

This role plays a key part in driving digital transformation, enabling collaboration, and supporting innovation through modern cloud tools. If you're passionate about empowering users and optimizing Microsoft 365 services, we invite you to apply.

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