Executive Housekeeper

1 week ago


Mumbai, Maharashtra, India The Indian Hotels Company Limited Full time

Job Overview

We are seeking an experienced Executive Housekeeper to oversee the daily operations of our Tower department. The successful candidate will be responsible for ensuring exceptional cleanliness and orderliness of the premises, as well as managing a team of staff to achieve this goal.

Key Responsibilities:

  • Prepare departmental budgets and estimate supplies needed based on occupancy projections.
  • Maintain cleanliness, orderliness, and appearance of the Tower according to standards.
  • Supervise par stock of guest supplies, cleaning supplies, linen, and uniforms.
  • Plan, control, and supervise horticulture activities in the hotel.
  • Conduct room inspections to ensure standards are followed.
  • Ensure guest feedback and preferences are noted and acted upon.
  • Record complaints and requests in a timely manner.
  • Coordinate preventive maintenance schedule with the maintenance department.
  • Create action plans to conserve energy and promote environmental sustainability.
  • Review and draft SOPs for the department.
  • Coordinate with purchase department to identify vendors for equipment and supplies.
  • Perform HR functions such as setting KRAs, conducting appraisals, and interviewing candidates.
  • Conduct internal audits and take corrective actions.


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