Executive Housekeeping Supervisor
2 weeks ago
Job Summary:
As an Executive Housekeeping Supervisor at Fairmont Hotels & Resorts, you will be responsible for overseeing the day-to-day operations of the housekeeping department. This includes ensuring that all guest rooms, public areas, and heart of the house areas meet the highest standards of cleanliness.
Key Responsibilities:
- Supervise and manage a team of housekeeping staff to ensure efficient and effective service delivery.
- Maintain accurate records of departmental performance and provide regular reports to the Director of Housekeeping.
- Collaborate with the Chief Engineer to implement preventative maintenance programs and ensure the smooth operation of the department.
- Address guest concerns and complaints in a professional and timely manner.
- Manage the departmental budget and ensure fiscal responsibility.
- Develop and implement training programs to enhance the skills and knowledge of housekeeping staff.
Requirements:
- 2 years of experience in a similar supervisory role in a large hotel.
- Excellent knowledge of housekeeping operations and procedures.
- Strong leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
About Fairmont Hotels & Resorts:
Fairmont Hotels & Resorts is a global hospitality company that operates over 90 extraordinary hotels worldwide. We are committed to providing exceptional service and creating unforgettable experiences for our guests.
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