Support Specialist

3 days ago

Bellary, Karnataka, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 10,00,000
Customer Service Representative Job Description

We are seeking a highly skilled and experienced professional to join our team as a Customer Service Representative.

The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

  • Key Responsibilities:
  • Answer customer queries and provide product and service information.
  • Troubleshoot problems and maintain customer records.
  • Escalate complex cases to relevant departments as needed.
Required Skills and Qualifications
  • Proficiency in customer service, customer support, and ensuring customer satisfaction.
  • Experience in handling customer experience and interacting with customer service representatives.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Problem-solving and conflict resolution skills.
  • High school diploma or equivalent; a Bachelor's degree is a plus.
  • Experience in the healthcare industry is advantageous.
Benefits
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

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