Strategic Customer Engagement Leader

2 days ago

Rajkot, Gujarat, India beBeeCustomerRelationship Full time ₹ 80,00,000 - ₹ 1,20,00,000

Key Role Summary

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  • Manage customer relationships to drive business growth through effective data analysis, communication, and engagement strategies.
Job Description

As a CRM Manager, you will oversee the development and implementation of CRM strategies, analyze customer data to inform business decisions, and work collaboratively with sales and marketing teams to improve customer engagement.

Your primary responsibilities will include:

  • Developing and executing CRM strategies aligned with business objectives
  • Analyzing customer data to identify trends and insights
  • Collaborating with cross-functional teams to enhance customer experiences
Required Skills and Qualifications

To excel in this role, you will possess:

  • Strong analytical skills for data analysis and actionable insights
  • Excellent communication skills for effective customer interactions
  • Sales and market segmentation experience
  • Project management capabilities
  • Organizational and multitasking abilities
  • A Bachelor's degree in Business Administration, Marketing, or a related field
  • Previous experience in CRM, customer service, or related fields is an asset

We offer a dynamic work environment that values collaboration, innovation, and professional growth. If you are a motivated and results-driven professional with a passion for customer-centric initiatives, we encourage you to apply for this exciting opportunity.

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