Service Excellence Manager

Process Excellence DirectorThe Process Excellence Director is responsible for overseeing and optimizing end-to-end business operations while ensuring high-quality service delivery.This role involves client management, people & performance management, and cross-functional team leadership, with a focus on process efficiency, stakeholder collaboration, and...

Customer Service Representative Job Description",

The Service Manager – Heavy Vehicles is responsible for overseeing the service department operations related to heavy vehicles, including trucks and buses. This role ensures efficient, timely, and high-quality service delivery, customer satisfaction, and adherence to safety and regulatory standards. The Service Manager leads a team of technicians and...

Portfolio Delivery HeadWe are seeking an accomplished Delivery Leader with deep expertise in the Media & Entertainment industry.Key Job Responsibilities:Lead large-scale IT programs in M&E, ensuring excellence in timelines, cost, and quality.Serve as a trusted advisor to clients, understanding industry-specific challenges and shaping tailored solutions.Lead,...

Quality Assurance Specialist Job Description:The primary responsibility of a Quality Assurance Specialist is to conduct quality assurance audits and assessments.They will evaluate the quality of performance by organization associates who interact with customers.They will monitor calls, emails, and other interactions to assess the associate's technical...

Job Title: Senior IT Service Management (ITSM) Specialist TrainerWe are seeking a seasoned professional to oversee IT service delivery, process governance, and continual improvement. This role is designed for an individual who will not only manage ITSM practices but also train, mentor, and develop fresh graduates entering the IT services field.The ideal...

Senior Customer Success RoleThis role is responsible for driving operational excellence, project management and data analysis to improve key performance indicators in the customer success domain. The primary liaison will ensure efficient operations processes, compliance and ongoing performance enhancement for domestic and international transactions.Key...

Job Role:Service Management SpecialistManage complex technical support processes to ensure efficient delivery of services.Implement and maintain strict compliance with industry standards, local regulatory requirements, and ITIL best practices.Develop and execute incident management plans, changes, and problems using robust documentation and runbook...

**Overview of the Role:**We are seeking a seasoned professional to lead our painting services operations. This individual will be responsible for overseeing the sales and delivery of high-quality painting services, ensuring smooth execution of projects, and driving business growth.The ideal candidate will possess excellent leadership and communication...

Job SummaryThe Team Coordinator plays a vital role in the hotel's operations, ensuring seamless communication and exceptional guest experience.Key ResponsibilitiesHandle daily tasks and workloads with professionalism and efficiency.Provide accurate and timely information to guests regarding hotel services.Process reservations, enquiries, and special requests...