Delivery Excellence Manager

Job Overview:Service Excellence LeadAs a Service Excellence Lead, you will be responsible for managing service operations that deliver exceptional value to our customers. This role requires strong leadership and team management skills to drive quality and customer satisfaction.Key Responsibilities:Lead and manage service teams to ensure timely execution of...

Job Title: Senior IT Service Management (ITSM) Specialist TrainerWe are seeking a seasoned professional to oversee IT service delivery, process governance, and continual improvement. This role is designed for an individual who will not only manage ITSM practices but also train, mentor, and develop fresh graduates entering the IT services field.The ideal...

Logistics and Delivery Solutions Manager TraineeWe are seeking a highly motivated individual to join our team as a Logistics and Delivery Solutions Manager Trainee.About the Role:The successful candidate will be responsible for assisting in daily logistics operations, monitoring freelance deliveries, analyzing data for efficiency improvements, and...

Process Excellence DirectorThe Process Excellence Director is responsible for overseeing and optimizing end-to-end business operations while ensuring high-quality service delivery.This role involves client management, people & performance management, and cross-functional team leadership, with a focus on process efficiency, stakeholder collaboration, and...

Job OverviewWe are seeking a seasoned IT professional to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment.Main ResponsibilitiesOversight of global IT service delivery across various locations, including manufacturing plants, R&D centers, corporate offices, and international sites.Management of day-to-day...

Job Role:Service Management SpecialistManage complex technical support processes to ensure efficient delivery of services.Implement and maintain strict compliance with industry standards, local regulatory requirements, and ITIL best practices.Develop and execute incident management plans, changes, and problems using robust documentation and runbook...

Programme Delivery Manager Job Overview Are you a seasoned professional with exceptional project management skills looking for a new challenge? This Programme Delivery Manager role is perfect for those who enjoy overseeing and ensuring timely delivery of IT projects. If you have experience in managing teams, excellent organizational and time management...

Lead ServiceNow Capability and Delivery UnitWe seek a highly motivated and qualified individual to lead, develop, and grow a successful ServiceNow capability and delivery unit.The ideal candidate should have 18+ years of experience with the last 2-3 years in a ServiceNow practice leadership role in an IT services company.Practice Building: Develop and...

Job Title: Service Delivery ExpertThe role of a seasoned ITSM delivery professional is crucial in setting up and leading a comprehensive service delivery system from the ground up.Key Responsibilities:Establishing robust delivery frameworks, standardizing processes, ensuring high-quality services, and driving customer satisfaction are essential aspects of...

Job Title: Central Planning EngineerRole Summary:We are seeking a technically proficient Central Planning Engineer to lead production, supply, and capacity planning while managing program execution and key client accounts.The role demands strong analytical capabilities, advanced reporting skills, and effective communication to ensure operational alignment...