Senior Network Support Specialist

4 days ago

Bengaluru, Karnataka, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 25,00,000

We are currently hiring for a Network Engineer position.

This role involves providing technical support for our networking managed service function, which includes troubleshooting and resolving network-related faults. You will also be responsible for maintenance activities such as patches and upgrades for customers, as well as generating configurations for change requests.

In addition to these responsibilities, you will plan future improvements and suggest solutions to reduce network faults, support the implementation of project-based changes, and ensure accurate maintenance of network inventory, records, and configuration management for all network devices.

You will provide training to first-level engineers, develop detailed network diagrams, topology maps, and design documents for clients, and prepare technical reports, network audits, assessments, and documentation.

To succeed in this role, you will need strong experience in network infrastructure WAN, LAN, WLAN, and associated enterprise equipment, with a focus on technologies used in large organizations to deliver IT services.

A degree in Information Technology Engineering and 7-10 years of experience are required, along with strong skills in Visio, Word, and PowerPoint for client reporting documentation.

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