Delivering Excellence

Quality Assurance SpecialistWe are seeking an experienced Quality Assurance Specialist to oversee the quality and performance of our projects.This role is crucial in ensuring that our projects meet the required standards and deliverables.Responsibilities:Develop, implement, and maintain quality assurance policies and procedures.Conduct regular audits and...

Job SummaryA key member of our Assurance Group, responsible for instantiating assurance with experts who actively partner with teams to bring innovation and ensure consistent adoption of best practices across the organization.Main Responsibilities:Perform periodic project audits/reviews for the delivery process based on CMMI areas and report...

Client Service ProfessionalThe ideal candidate will possess 1–2 years of experience in content/client servicing roles within creative agencies, production houses, or advertising firms.Main Responsibilities:Servicing diverse client bases across various industriesCollaborating with cross-functional teams to deliver high-quality content solutionsMaintaining...

Job Title: Customer Excellence ManagerWe are seeking a highly skilled and experienced professional to join our team as a Customer Excellence Manager.This is a leadership role that requires strategic thinking, excellent communication skills, and the ability to drive business results through exceptional customer experience.The successful candidate will have a...

Customer Experience RepresentativeWe are a team of professionals dedicated to delivering exceptional customer experiences.Job Summary:In this role, you will be responsible for providing timely and professional responses to customer inquiries via phone, email, and chat.You will resolve customer complaints and issues efficiently while ensuring customer...

At our company, we understand that delivering exceptional customer experiences is vital in a rapidly changing environment. Our Customer Support Team is dedicated to providing round-the-clock assistance in multiple languages.Job DescriptionWe are seeking an experienced Customer Service Representative to join our team. As a key member of our Customer Support...

Software Engineering Leader - Vulnerability Coverage 

Job Title:">We are seeking a meticulous Quality Manager to own and elevate customer-facing excellence across Sales, Marketing, and Support departments.">Main Responsibilities">Design, implement, and maintain a call quality monitoring framework for Sales, Marketing, and Support.">Conduct regular call audits, score performance against SLAs, and deliver...

Job Title: Quality & Transformation Leader – BFS Domain | Six Sigma Black Belt Location: Pune Experience: 8–15 Years Qualification: Graduate (mandatory), Postgraduate preferred Certification: Six Sigma Black Belt (mandatory) About the Role We are looking for an experienced Quality & Process Excellence professional to join our team and lead...

Job Title: Quality & Transformation Leader – BFS Domain | Six Sigma Black BeltLocation: PuneExperience: 8–15 YearsQualification: Graduate (mandatory), Postgraduate preferredCertification: Six Sigma Black Belt (mandatory)About the RoleWe are looking for an experienced Quality & Process Excellence professional to join our team and lead strategic...