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PHP Technical Support Specialist

1 month ago

Kolkata, India ProPMO Services Private Limited Full time
Job Title: PHP Technical Support Executive

ProPMO Services Private Limited is seeking a highly skilled PHP Technical Support Executive to join our team.

Job Summary:

We are looking for a talented individual with a strong background in PHP, MySQL, and JavaScript to provide top-notch technical support to our customers. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of technical issues.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and chat
  • Identify and resolve technical issues in a timely and efficient manner
  • Work collaboratively with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technologies and trends in the industry
Requirements:
  • 1-2 years of experience in PHP support
  • Strong understanding of PHP, MySQL, and JavaScript
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong analytical and problem-solving skills
Preferred Qualifications:
  • Experience working in a 24/7 operation
  • Ability to work in a team environment
  • Strong reporting skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment