Global Operations Manager

4 weeks ago


Mumbai, Maharashtra, India myGwork Full time

We are seeking a seasoned Financial Operations Expert to lead our team in delivering exceptional financial performance.

The ideal candidate will have a minimum of 15-20 years of experience in General Ledger and Accounting, with a strong background in SSC/BPO/ITES. They will be responsible for managing all GL related activities, handling client calls, and supporting the team in ad-hoc requests. Adept at closing GL without discrepancies, this individual will also manage and lead teams for successful process operations.

The key responsibilities include:

  • Ensuring monthly flashes are completed as per the agreed business calendar.
  • Performing general ledger scrutiny.
  • Reviewing balance sheet reconciliations.
  • Cleaning up and updating intercompany mismatches.
  • Managing fixed asset registers.
  • Coordinating demergers.
  • Overseeing media credits.
  • Completing statutory audits.
  • Maintaining SOX compliance.

In addition to these core responsibilities, the Global Operations Manager will be accountable for:

  • Leading a team through weekly reviews on progress, issues, and achievements.
  • Escalating team issues in consultation with the vertical head.
  • Ensuring team adherence to HR Policy, WPP Policy, and Code of Conduct.
  • Reviewing team deliverables on a weekly, fortnightly, and monthly basis to upscale efficiencies.
  • Executing Performance Improvement Plans for underperforming team members.

To succeed in this role, you will need:

  • A minimum of 15-20 years of experience in GL and Accounting.
  • A CA qualification.
  • Experience in SSC/BPO/ITES.
  • Strong communication skills for negotiation and reconciliation.
  • Adept at managing and leading teams for successful process operations.
  • Commercially focused with a strong client service approach.
  • Confidence in building relationships internally and externally.
  • Well-organized with strength in prioritization.

We offer a competitive salary range of $120,000 - $180,000 per annum, commensurate with experience. This role is an excellent opportunity to join our dynamic team and contribute to our mission of creating brighter futures for our people, clients, and communities.

We believe in fostering an inclusive and collaborative work environment where diverse perspectives are valued and celebrated. Our company culture promotes open exchange of ideas, respect, and a willingness to learn from each other. We encourage applications from talented individuals who share our values and are passionate about making a difference.



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