Help Desk Specialist

Service Desk ManagerThis role plays a key part in leading the global Service Desk, overseeing Supervisors and frontline staff across multiple pods. The leader is responsible for transforming the Service Desk into a proactive support function that enables business productivity.Reporting to the Director of End User Services & Solutions, this Manager partners...

We're looking for a skilled communicator fluent in multiple languages to join our team as an Associate – Help Desk.Key Responsibilities:Provide multilingual customer support via phone, chat, and emailTroubleshoot mobile device and connectivity issuesLog and manage service tickets accurately and efficientlyLiaise with internal teams to resolve...

Job Opportunity:Customer Support ExpertWe seek a skilled Customer Support Specialist to respond, diagnose, and resolve customer queries via various communication channels.Our ideal candidate will maintain high response and resolution speed while ensuring exceptional customer satisfaction scores.Using our comprehensive knowledge base, the successful candidate...

Customer Support ProfessionalAbout Us:We are a global leader in textile manufacturing.We provide value-added products for apparel and footwear.Key Responsibilities:Provide primary support to customers on general inquiries and product information.Promote and upsell our products and services.Manage customer orders, queries, concerns, and complaints efficiently...

We are looking for a highly skilled Support Professional to join our team. This role involves managing customer queries, delivering support via chat and email, and ensuring a high level of customer satisfaction.Key Responsibilities:Manage customer inquiries and resolve issues efficiently.Deliver support via chat, email, and voice communication.Maintain high...

About this roleWe are seeking highly motivated individuals to fill our Customer Care position. This entry-level opportunity allows you to develop your customer service skills and provide a positive experience for our clients.Respond to inbound and outbound customer calls in a professional manner.Assist customers with queries, complaints, and product...

Customer Service RepresentativeWe are seeking a dedicated and customer-focused professional to handle inbound and outbound calls, address customer inquiries, provide accurate information, and ensure a positive customer experience.Main Responsibilities:Handle incoming calls and respond to customer queries in a timely and professional manner.Make outbound...

Job OverviewThis role involves providing comprehensive technical assistance and support to individuals and organizations. As an IT Support Specialist, you will be responsible for troubleshooting issues, resolving problems, and delivering exceptional customer service.Key Responsibilities:Deliver technical assistance via various communication channels...

Our organization is seeking an experienced IT Support Specialist to join our fast-paced NOC, SOC, and Help Desk division.Job Description:The ideal candidate will be skilled in troubleshooting, configuring, and maintaining a variety of devices across Windows, Mac, and cloud environments for multiple clients and their end-users.You will provide exceptional...

Desktop Support EngineerWe are seeking an experienced Desktop Support Engineer to join our IT team. The ideal candidate will have a proven track record of delivering top-notch desktop support, with expertise in Windows and macOS environments.The successful candidate will be responsible for: