Odia Sales Representative

7 days ago


Rourkela Cuttack Bhubaneswar, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
Job Overview

This role focuses on building strong relationships with customers, ensuring their satisfaction and loyalty through exceptional service.

  • Meet and greet customers to establish a positive rapport.
  • Assist customers throughout their shopping journey, providing guidance and support as needed.
  • Communicate product features and benefits effectively, addressing customer queries and concerns.
  • Bolster trust and loyalty by explaining services and resolving post-sale issues efficiently.
  • Resolve customer queries before and after sales, demonstrating a commitment to customer satisfaction.
  • Ensure timely delivery of products to customers, maintaining a high level of service quality.
Key Responsibilities

Inventory Management involves the following tasks:

  • Daily stock checks to maintain accurate inventory levels.
  • Receive and process bulk shipments, ensuring accurate recording in the system.
  • Replenish display stock daily to prevent gaps and optimize sales opportunities.
  • Identify and isolate damaged or defective products, maintaining a clean and organized store environment.
  • Manage product handovers from VRX using the HOP app, highlighting any discrepancies to the Store Manager.
Operational Excellence

Maintaining operational efficiency is crucial in this role:

  • Familiarize yourself with VM guidelines and adhere to them at all times.
  • Maintain a clean and hygienic store environment, adhering to high standards of cleanliness and organization.
  • Update SOP files regularly to ensure they remain current and effective.
  • Accurately reconcile daily cash and card transactions, preventing errors and discrepancies.

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