Customer Service Representative

7 days ago


Cuttack, Odisha, India beBeeCustomer Full time ₹ 15,337 - ₹ 17,098
Customer Service Representative

As a customer service representative, you will be the primary point of contact for our clients, providing exceptional support and ensuring their needs are met.

Key Responsibilities:

  • Respond to customer inquiries in a timely and professional manner via phone, email, or messaging platforms
  • Resolve customer complaints by actively listening, empathizing, and offering suitable solutions
  • Provide accurate product information, services, and company policies to customers
  • Maintain detailed records of customer interactions and feedback
  • Collaborate with other departments to address customer concerns and resolve issues
  • Foster strong relationships with customers through personalized communication and follow-up

Requirements:

  • Excellent communication skills and patience
  • Customer-centric attitude and ability to work in a fast-paced environment
  • Proficiency in Odia language is required

Working Arrangements:

  • Full-time position

Location:

  • Cuttack, OR, IN

Compensation:

  • Annual salary range: ₹ 15,337 to ₹ 17,098


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