
Expert Strategic Process Analyst
3 days ago
Job Overview:
We seek a Strategic Process Improvement Specialist to support the design, execution and optimization of business processes, tools and initiatives across the network.
This role will work closely with cross-functional teams (Sales, Training, Operations, Marketing, IT, Finance) to gather data, analyze trends, document processes and ensure smooth rollouts of strategic projects.
Key Responsibilities:-
- Map and document business processes across departments.
- Support data collection, analysis and reporting for management dashboards (Power BI, Excel, CRM tools).
- Evaluate and test new technology platforms (CRM, automation tools, vendor portals, etc.) and prepare business cases.
- Track progress of ongoing projects and backlogs, ensuring timely updates and follow-ups with stakeholders.
- Prepare presentations, reports and SOPs for management and communication.
- Coordinate with teams during rollouts of new systems, incentives or policies.
- Provide day-to-day analytical and operational support to the Business Architect.
Required Skills & Competencies-
- Strong analytical & problem-solving ability.
- Proficiency in Excel/Google Sheets; familiarity with Power BI, Tableau, or data visualization tools is a plus.
- Working knowledge of CRM systems, automation tools or ERP software preferred.
- Strong written and verbal communication skills.
- Ability to work independently, manage deadlines and coordinate with multiple teams.
- Detail-oriented with a process-driven mindset.
Requirements-
- Bachelor's degree in business, commerce, economics, data analytics, IT or related field.
- 4-5 years of relevant work experience in business analysis, process design, project management or related functions.
- Passion for the health, wellness or fitness industry is a plus.
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