ServiceNow Administrator
4 weeks ago
ServiceNow Administrator Role
We are seeking a highly skilled and motivated ServiceNow Administrator to join our IT team. The ServiceNow Administrator will be responsible for the day-to-day administration, configuration, and maintenance of the ServiceNow platform.
Key Responsibilities:
- Monitor system performance and address any issues to ensure optimal functionality.
- Manage user accounts, roles, and permissions to ensure appropriate access control.
- Configure workflows, business rules, client scripts, UI policies, and notifications to automate processes within ServiceNow modules.
- Implement and manage approvals, notifications, and other system-generated tasks, and create & maintain service catalog items.
- Provide support to end-users, troubleshooting and resolving any platform-related issues.
Requirements:
- 3+ years of experience administering ServiceNow.
- CSA and ITIL certifications.
- Experience working in an Agile environment and participating in Sprint cycles.
About Us:
We are a company that values diversity, equity, and inclusion. We believe that our employees are our secret ingredient, and when they are empowered to succeed, we succeed.
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