ServiceNow Administrator

4 weeks ago


Chennai, Tamil Nadu, India Clear Ventures Full time

ServiceNow Administrator Role

We are seeking a highly skilled and motivated ServiceNow Administrator to join our IT team. The ServiceNow Administrator will be responsible for the day-to-day administration, configuration, and maintenance of the ServiceNow platform.

Key Responsibilities:

  • Monitor system performance and address any issues to ensure optimal functionality.
  • Manage user accounts, roles, and permissions to ensure appropriate access control.
  • Configure workflows, business rules, client scripts, UI policies, and notifications to automate processes within ServiceNow modules.
  • Implement and manage approvals, notifications, and other system-generated tasks, and create & maintain service catalog items.
  • Provide support to end-users, troubleshooting and resolving any platform-related issues.

Requirements:

  • 3+ years of experience administering ServiceNow.
  • CSA and ITIL certifications.
  • Experience working in an Agile environment and participating in Sprint cycles.

About Us:

We are a company that values diversity, equity, and inclusion. We believe that our employees are our secret ingredient, and when they are empowered to succeed, we succeed.



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