Revenue Recovery Specialist

11 hours ago

Kozhikode, Kerala, India beBeeBilling Full time ₹ 12,00,000 - ₹ 16,00,000

Job Title: Accounts & Billing Collections Associate

 

Key Job Details:

We are seeking a highly skilled and detail-oriented Accounts & Billing Collections Associate to join our team. In this role, you will be responsible for preparing accurate invoices, following up on payments, matching receipts to invoices, and keeping records ready for audits for both domestic and international customers.

 

Main Responsibilities:
  • Billing and Invoicing:
    • Generate monthly invoices for subscriptions and usage (voice minutes, WhatsApp, Google Rich Communication Services, and telephony).
    • Verify prices, discounts, and taxes before sending. Attach usage reports.
    • Issue corrected invoices or credit notes after approvals.
  • Collections:
    • Send reminders, make follow-up calls/emails, record promises to pay, and escalate risks to the team.
    • Support simple payment plans after internal approval.
  • Cash Application and Reconciliations:
    • Download daily settlements from payment gateways and banks, apply each receipt to the right invoice, and clear short payments or unknown receipts within the agreed timeline.
    • Reconcile Stripe and bank statements.
  • Taxes and Compliance:
    • Assist in creating Goods and Services Tax (GST) compliant invoices.
    • Manage e-invoicing and the e-invoice reference number.
    • Verify Tax Deducted at Source (TDS) details and collect certificates.
    • Organize Foreign Inward Remittance Certificates or Bank Realisation Certificates for exports under a Letter of Undertaking.
  • Usage and Partner Pass-throughs:
    • Collate monthly usage from systems and partner portals (e.g., WhatsApp, Google messaging, telecom partners).
    • Match partner costs to customer billing and flag any gaps that affect margins.
  • Reporting and Month-end Close:
    • Update weekly reports on collections health, aging of unpaid invoices, and open disputes.
    • Prepare month-end schedules, including lists of unapplied cash and disputes.
  • Purchase Orders and Customer Portals:
    • Track purchase order status and balances.
    • Upload invoices and back-ups to customer portals and resolve any rejections.
  • Customer Setup and Renewals:
    • Maintain customer master data (billing contacts, tax details, payment terms).
    • Prepare renewal pro-formas and ensure invoices are released on time.
  • Processes and Systems:
    • Keep standard operating procedures and checklists current.
    • Raise data issues in the customer relationship management system or billing system.
    • Keep folders structured and audit-ready.
  • Collaboration:
    • Work with Sales and Customer Success on purchase orders, renewals, and disputes.
    • Coordinate with Finance, Legal, Revenue Operations, and Product teams on pricing or usage-metering issues.

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