ServiceNow Technical Specialist

6 days ago


Alwar, Rajasthan, India beBeeservicenow Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Job Title: ServiceNow Technical Lead

Key Responsibilities:
  • Prioritize, organize, and manage incoming ServiceNow-related tasks, ensuring timely delivery.
  • Allocate tasks to team members based on skillsets, workload, and project requirements.
  • Act as the primary liaison with customers, gathering and clarifying requirements, providing updates on project progress, and ensuring customer satisfaction.
  • Mentor and guide team members, fostering a collaborative environment, providing technical guidance, and supporting professional development.
  • Oversee the design, development, and implementation of ServiceNow solutions, ensuring alignment with best practices and business objectives.
  • Identify opportunities to optimize workflows, automate processes, and enhance ServiceNow platform functionality.
  • Track team performance, monitor KPIs, and provide regular reports to stakeholders on project status, team productivity, and service delivery.

Experience working with the ServiceNow platform (ITSM, ITOM, HR, or other modules) is necessary, along with 2+ years in a leadership or team lead role, managing technical teams, and certifications like ServiceNow Certified System Administrator are required.



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