
HR Director
19 hours ago
The role involves leading HR operations for the organization, managing all HR activities, and supporting business partners effectively.
- Resolve employee queries and concerns efficiently and track the resolution within agreed timelines.
- Implement and enforce organizational policies across the organization.
- Maintain an attrition rate of 5% or below through effective engagement and retention strategies.
- Drive employee engagement initiatives through collaboration with cross-functional teams.
Key Qualifications:
- Bachelor's degree in a related field, with significant experience in HR roles within a BPO/Call Center environment.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Strong analytical and problem-solving skills with a solid understanding of labor laws.
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