Technical Support Operations Manager

15 hours ago


Bellary, Karnataka, India beBeeCustomerSupport Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Customer Support Engineering Leader

We are seeking an experienced executive to drive the development and management of a high-performing support team.

The ideal candidate will develop and implement strategies, lead cross-functional teams, and ensure exceptional customer experience through technical expertise, data-driven decision-making, and operational excellence.

  • 10–15 years of experience in technical support/customer success, including 2+ years of leadership experience
  • Strong understanding of SaaS and enterprise technology, including APIs, SSO, and integrations
  • Proven leadership skills, a customer-centric mindset, and experience with support tools

The role requires flexibility to align with global customer needs. We are looking for an executive who can make support a strategic advantage.



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