Customer Service Professional

6 days ago


Bangalore Metropolitan Area, India Snaphunt Full time

About the Role

We are seeking a highly skilled and experienced Customer Service Professional to join our team in Teleradiology Operations. As a key member of our staff, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities

  • Provide timely and effective customer support via phone, email, or chat
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless delivery of services
  • Analyze customer feedback and make recommendations for process improvements

Requirements and Qualifications

  • 4-8 years of experience in customer-facing roles, preferably in a contact center environment
  • Excellent verbal and written communication skills
  • Ability to multitask and work under pressure
  • Strong problem-solving and analytical skills
  • Bachelor's degree in Business Administration or related field

Benefits and Perks

  • Competitive salary range: $60,000 - $80,000 per annum
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Flexible working arrangements, including remote work options

About Us

Our client is a leading provider of teleradiology services, serving over 150 hospitals in the United States. With a strong commitment to excellence and customer satisfaction, we are dedicated to delivering high-quality services that meet the evolving needs of our clients.



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