Customer Service Professional
6 days ago
About the Role
We are seeking a highly skilled and experienced Customer Service Professional to join our team in Teleradiology Operations. As a key member of our staff, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities
- Provide timely and effective customer support via phone, email, or chat
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to ensure seamless delivery of services
- Analyze customer feedback and make recommendations for process improvements
Requirements and Qualifications
- 4-8 years of experience in customer-facing roles, preferably in a contact center environment
- Excellent verbal and written communication skills
- Ability to multitask and work under pressure
- Strong problem-solving and analytical skills
- Bachelor's degree in Business Administration or related field
Benefits and Perks
- Competitive salary range: $60,000 - $80,000 per annum
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Flexible working arrangements, including remote work options
About Us
Our client is a leading provider of teleradiology services, serving over 150 hospitals in the United States. With a strong commitment to excellence and customer satisfaction, we are dedicated to delivering high-quality services that meet the evolving needs of our clients.
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