Strategic Account Consultant

1 week ago

Agra, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000
Key Customer Success Role

We are seeking a skilled customer consultant to drive delivery for our top accounts, including HP and Innovaccer.

  • Develop strategic plans to enhance customer outcomes
  • Create reusable best practices
  • Influence product development through real customer insights
About the Position

This is an exciting opportunity to join a high-agency problem-solving team where you will own delivery for top enterprise accounts. You will be responsible for running onboarding and ongoing success programs, solving problems efficiently, and influencing product roadmaps.

Responsibilities
  • Deliver exceptional customer experiences through tailored solutions
  • Partner with sales and marketing teams to drive expansion plays
  • Develop and implement effective customer success processes and content
  • Monitor key health indicators, adoption rates, and renewal signals
Requirements
  • 3+ years of experience in customer success, consulting, or operations
  • Ability to thrive in a fast-paced startup environment
  • Proactive and hands-on approach to problem-solving
  • Passion for building the future of work
What We Offer
  • A collaborative and dynamic work environment
  • Opportunities for growth and professional development
  • A competitive compensation package
Why You'll Thrive Here
  • Calming presence under pressure
  • Owner mentality with proactive and scrappy approach
  • Desire to contribute to a pioneering team

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