
Jewelry Sales Specialist
9 hours ago
We are seeking a skilled and experienced sales professional to join our team of expert jewelry advisors.
Key Responsibilities:- Greet and welcome customers, providing personalized guidance in choosing jewelry that matches their preferences, style, and budget.
- Clearly explain product features, including metal purity, diamond grading, gemstone quality, hallmarking, and certifications.
- Promote add-on services and products, such as warranties, maintenance plans, and accessories.
- Address customer queries, concerns, and complaints in a professional and courteous manner.
- Offer after-sales services, including resizing, repairs, and assistance with exchanges.
- Maintain all jewelry displays neat, attractive, and well-arranged to enhance the shopping experience.
- Ensure safe handling of jewelry pieces and comply with security protocols.
- Participate actively in stock-taking, inventory verification, and audit processes to maintain accuracy.
- Maintain records of customer orders, special requests, and sales reports.
- Coordinate with fellow sales staff and managers to achieve store goals.
The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and provide exceptional customer service.
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