Higher Education Support Specialist

7 days ago

Kollam, Kerala, India beBeeAcademic Full time ₹ 2,50,000 - ₹ 5,00,000

We are seeking an organized and empathetic academic professional to support students in their academic journey. The ideal candidate will be a graduate with strong interpersonal skills and the ability to handle student queries, provide guidance, and manage administrative tasks.

Roles and Responsibilities
  • Handling Student Queries: Address student queries promptly and professionally. Provide guidance on academic matters, including course selection and issue resolution.
  • Follow-up with Absent Students: Monitor students with continuous absences, collaborating with parents/guardians and administrative staff to identify issues and implement improvement strategies.
  • Information Dissemination: Regularly post timetables, academic announcements, and other relevant information in student communities, ensuring timely and accurate updates.
  • General Mentoring: Provide mentoring and guidance to students to foster a positive learning environment and support their overall development and academic success.
  • Collecting Feedback: Gather feedback on students' academic experiences and teaching quality. Analyze the feedback and collaborate with administration and faculty to implement necessary improvements.
Required Skills and Qualifications
  • A graduate in any field who has been a Public Service Commission aspirant for at least one year.
  • Strong interpersonal and communication skills.
  • The ability to manage multiple tasks and prioritize effectively.
  • Proficiency in using academic software and communication platforms.
  • Experience in an educational setting is preferred.

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