Executive Business Leader

2 days ago

Cochin, Kerala, India beBeeBusiness Full time ₹ 1,80,00,000 - ₹ 2,50,00,000
Executive Business Leader

 

Job Description:

  • The primary objective of this role is to drive the overall success of our business operations. Key responsibilities will include managing end-to-end business processes, ensuring daily traction on work-in-progress (WIP) and meeting monthly targets.
  • Collaboration with distribution heads to strengthen relationships and monitor performance improvement opportunities.
  • Leading key strategic initiatives and driving data/reporting for bank and internal teams to enhance fulfillment processes.

 

Key Responsibilities:

  • Relationship Management:
    • Strengthen relationships with regular engagement with distribution heads.
    • Engage regularly to monitor and improve performance.
  • Managing New Business:
    • Responsible for managing new business issuance by ensuring daily traction on WIP to meet monthly targets.
    • Driving WIP clearance through hub teams to clear field WIP on a daily basis for issuance.
    • Regular governance calls with HUBs teams.
    • Responsible for end-to-end WIP management.
    • Identify opportunities for improvement and drive various process and operational excellence initiatives for ease of business and enhancing business quality measures for channel partners.
  • Data and Reporting:
    • Delivery of reports and analysis on various parameters of business & processing to derive a plan of action for improvement.
    • Enabling and supporting distribution with various data sets, reports, and dashboards.
    • Working closely with internal departments on reports automation agenda.
    • Creating and preparing various presentations to be shared with senior management as and when required as per scheduled dates.
  • Control and Monitor Process:
    • Ensure maintenance and updating of SOPs and four-sheeters.
    • Document and control changes in existing processes.
    • Ensure all service requests are processed as per defined SLAs.
  • Projects and Continuous Improvement:
    • Conduct benchmarking internally and externally to establish best-in-class delivery/quality standards.
    • Roll out new guidelines for distribution adherence.
  • Manage People:
    • Develop team members to perform effectively and efficiently.

 

Required Skills and Qualifications:

  • Graduate / Post Graduate in Management.
  • Must have a minimum of 10+ years of experience.
  • 5 years in relationship management and banca operations management.
  • Sound knowledge of Bancassurance or Banking Operations Model & specifically operations processes.
  • Good communication & analytical skills.
  • Strong data skills and solution-centric approach.
  • Customer-centric approach.
  • Process documentation and systems approach.
  • Computer skills in using databases and office management software including spreadsheets/presentation skills.
  • Team management and strong relationship skills.

 

Benefits:

Competitive salary package.

Opportunities for professional growth and development.

A dynamic and supportive work environment.

 

Others:

Drive customer satisfaction through resolution of escalations and requests with TAT.

# of projects completed - Complete 1 Green/Black belt project for the year.

Talent retention, >10% attrition for G2M2abv.

Accurate reconciliation of business data/reports.

User-friendly customization of analytical report.

Number of initiatives deployed to bring in process improvements.

Effective alignment across departments with minimal escalations.

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