
Account Manager
2 weeks ago
The ideal candidate will have a passion for advertising, brand building, and creative communication. They will be responsible for managing client accounts, understanding client requirements, coordinating project execution, presenting proposals and reports, providing strategic guidance, resolving issues and conflicts, staying updated on industry trends, fostering client loyalty, and ensuring compliance and quality.
Key Responsibilities:- Manage Client Accounts:
- Develop and maintain strong relationships with clients
- Serve as the primary point of contact for their needs, inquiries, and concerns
- Understand Client Requirements:
- Gather and analyze client briefs to comprehend their objectives, preferences, and expectations
- Coordinate Project Execution:
- Liaise between clients and internal teams
- Ensure smooth execution of projects while meeting client expectations and deadlines
- Present Proposals and Reports:
- Prepare and present advertising proposals, campaign strategies, progress reports, and performance analytics
- Provide Strategic Guidance:
- Offer strategic advice and recommendations to clients based on market trends, consumer insights, and advertising best practices
- Resolve Issues and Conflicts:
- Address client concerns, complaints, or conflicts promptly and professionally
- Stay Updated on Industry Trends:
- Keep abreast of industry developments, competitor activities, and emerging advertising trends
- Foster Client Loyalty:
- Proactively engage with clients to identify opportunities for upselling or cross-selling additional services
- Ensure Compliance and Quality:
- Ensure all advertising materials and campaigns adhere to regulatory requirements, industry standards, and agency quality benchmarks
- Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field
- 1–2 years of experience in an advertising or marketing agency environment
- Excellent verbal and written communication skills
- Strong presentation skills with the ability to build and deliver engaging client presentations
- Proficient in MS Word/Excel for drafting briefs, reports, and documents
- Proficient in MS PowerPoint / Google Slides for building decks and client presentations
- Highly organized with strong attention to detail
- Proactive, solution-oriented, and able to manage multiple tasks simultaneously
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