Business Process Resolution Associate

3 weeks ago


Bhavnagar, Gujarat, India Genpact Full time
Job Description

We are seeking a skilled Business Process Resolution Associate to join our team at Genpact.

Role Overview

The Business Process Resolution Associate will be responsible for resolving customer queries related to cash application and coordinating with customers to ensure timely and accurate processing of cash applications.

This role requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

Key Responsibilities:
  • Making collection calls to customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
  • Identifying and resolving unidentified cash and leading end-to-end process of cash applications.
  • Processing cash application functions to invoices at assigned sites, ensuring DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
  • Following up on customer/internal disputes, customer questions, and working between departments to get a resolution.
  • Reconciling orders to match customer books, including validating credits or debits and sending them to customers for collection or refund.
  • Solving customer-related queries.
Qualifications

To be successful in this role, you should have:

  • A fresh graduate or less than 2 years of experience in a similar field.
  • Strong English language skills (verbal and written).
What We Offer

We offer a competitive salary range of $40,000 - $60,000 per year, depending on location and experience.

About Us

Genpact is a global leader in business process management and services. We help clients across industries transform their businesses through innovative solutions and industry expertise.



  • Bhavnagar, Gujarat, India Zencon Group, NMSDC Certified Full time

    Zencon Group, NMSDC Certified is a dynamic organization seeking a highly skilled Business Operations Trainee to join its operations group. The successful candidate will be responsible for completing all assigned tasks, which may include performing duties in different departments, gaining knowledge of operations, learning how to handle disputes, attending...


  • Bhavnagar, Gujarat, India Bygging Infrastructure Pvt. Ltd. Full time

    We are seeking an experienced Administrative Support Specialist cum Business Development Associate to join our team at Bygging Infrastructure Pvt. Ltd.About the RoleThis is a unique opportunity for a highly skilled and proactive individual to support our Managing Director and contribute to the company's business development efforts. As an Administrative...


  • Bhavnagar, Gujarat, India Zencon Group, NMSDC Certified Full time

    Job SummaryZencon Group, a leading NMSDC Certified company, seeks a highly motivated and detail-oriented Business Operations Trainee to join our dynamic Operations team. As a key member of our organization, you will play a pivotal role in completing assigned tasks, gaining knowledge of operations, and providing support and suggestions for improvement.The...


  • Bhavnagar, Gujarat, India Zencon Group, NMSDC Certified Full time

    Company OverviewZencon Group, NMSDC Certified, is a leading organization seeking a highly skilled Business Operations Associate to join our dynamic team. Our company prides itself on its commitment to excellence and innovation in the industry.Salary RangeWe offer an attractive salary range of ₹ 15,000 - ₹20,000 per month, making us one of the top...


  • Bhavnagar, Gujarat, India Zencon Group, NMSDC Certified Full time

    Overview of the RoleZencon Group, NMSDC Certified is seeking a highly motivated and detail-oriented Business Operations Associate to join our team. This role is ideal for individuals who enjoy working in fast-paced environments and are passionate about process improvement.Key ResponsibilitiesCollaborate with the operations team to identify areas for process...


  • Bhavnagar, Gujarat, India Gopani Product Systems Pvt Limited Full time

    About the RoleWe are seeking a strategic and results-driven Business Development Manager to lead our direct sales team. The ideal candidate will have a solid background in sales management, strong understanding of the sales process, and proven ability to drive revenue growth.Key ResponsibilitiesSales Strategy Development: Design and execute comprehensive...


  • Bhavnagar, Gujarat, India Premier People Logistic Solutions Full time

    We are seeking a highly motivated Sales and Business Growth Specialist to join our team at Premier People Logistic Solutions. As a Sales Intern, you will play a key role in driving business growth and expansion through sales strategies.Key Responsibilities:Conduct market research to identify new business opportunities and trends.Develop and implement sales...


  • Bhavnagar, Gujarat, India Communities Heritage Private Limited Full time

    About Communities Heritage Private LimitedWe are a dynamic organization committed to delivering value to the lives of people living, working, and growing together.Our mission is to foster growth through effective business practices.Job OverviewThis is a full-time on-site position for a Business Development Associate at Communities Heritage Private Limited in...


  • Bhavnagar, Gujarat, India AkzoNobel Full time

    Job PurposeThe Systems Configuration Expert in this role is responsible for ensuring the optimal configuration of Time Management and SuccessFactors systems within the organization. This includes developing and implementing system configurations that meet business requirements, as well as providing technical guidance to stakeholders.HR processes covered in...


  • Bhavnagar, Gujarat, India Brillon Consumer Products Pvt Ltd (Formerly known as SC Johnson). Full time

    About the RoleWe are seeking a seasoned Senior Business Operations Manager to join Brillon Consumer Products Pvt Ltd (Formerly known as SC Johnson) in this pivotal role. Reporting directly to the Head of Sales, you will be responsible for overseeing the end-to-end sales accounting and reporting process.Key Responsibilities:Claim ManagementReview on-shelf...


  • Bhavnagar, Gujarat, India C S Direkt Events and Exhibitions Pvt Ltd Full time

    About CS Direkt:We are a leading techno-creative agency based in Delhi, specializing in creating immersive experiences for high-profile government events, exhibitions, and brand activations. Our team is known for delivering state-of-the-art solutions with advanced technology, including projection mapping, sound and light shows, and large-scale...


  • Bhavnagar, Gujarat, India Dholakia Tobacco Private Limited Full time

    About our company, Dholakia Tobacco Private Limited:We are a leading manufacturer of nicotine pouches in India, with an expanding presence in global markets. Our expertise lies in oral tobacco and nicotine products. We strive to be innovative, collaborative, and purpose-driven.Company Overview:Dholakia Tobacco Pvt. Ltd. is at the forefront of the industry...


  • Bhavnagar, Gujarat, India Zuari Global Trading LLP Full time

    We are seeking a highly skilled Business Development Accountant to join our team at Zuari Global Trading LLP.Job OverviewThe ideal candidate will have a strong background in accounting and finance, with experience in finalizing accounts and reconciliation tasks. The successful applicant will play a pivotal role in ensuring the smooth functioning of our...


  • Bhavnagar, Gujarat, India Inspire Full time

    About Inspire Brands:At Inspire Brands, we're redefining the restaurant industry by harnessing the power of digital transformation and operational efficiencies. Our technology hub in Hyderabad, India, serves as a driving force behind innovation and product development for our organization and its diverse portfolio of brands. This cutting-edge center focuses...


  • Bhavnagar, Gujarat, India Papigen Private Limited Full time

    About the Role:Papigen Private Limited is seeking a highly skilled Senior Java Software Engineer to join our team. This is a contract remote role that requires a self-starter with excellent problem-solving skills and the ability to work independently.Key Responsibilities:Work collaboratively with subject matter experts (SMEs) to lead tasks associated with...

  • Chief Legal Officer

    3 days ago


    Bhavnagar, Gujarat, India Parle Agro Pvt Ltd Full time

    About the RoleWe are seeking a highly experienced and skilled Chief Legal Officer to join our team at Parle Agro Pvt Ltd.The successful candidate will be responsible for providing strategic legal advice and support to the business, with a focus on litigation management, regulatory affairs, project management, and property issues.Litigation ManagementThe...


  • Bhavnagar, Gujarat, India CareerXperts Consulting Full time

    Job Overview:CareerXperts Consulting is seeking a highly skilled Digital Marketing Strategy Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and executing digital marketing campaigns that drive business growth and revenue.About the Role:The Senior Digital Marketing Associate will lead the...


  • Bhavnagar, Gujarat, India CareerXperts Consulting Full time

    Company OverviewCareerXperts Consulting is a leading consulting firm that specializes in optimizing business operations and improving efficiency.Job SummaryWe are seeking an experienced Senior Operations Manager to oversee and optimize all aspects of our business operations. The successful candidate will be responsible for improving efficiency, streamlining...


  • Bhavnagar, Gujarat, India Adani Enterprises Limited Full time

    Job OverviewWe are seeking a skilled Hardware and IoT Testing Specialist to join our team. This role requires a detail-oriented individual with expertise in testing and validating hardware components, firmware, and IoT protocols.About the RoleThis position involves conducting security testing, including RFID and radio hacking. You will utilize tools like...


  • Bhavnagar, Gujarat, India Mewar Infotech Limited Full time

    About the RoleMewar Infotech Limited is a leading Information Technology and Consulting company with expertise in software testing services globally. Our team enhances the quality of applications using best practices and advanced tools, serving various domains such as Retail, Hospitality, Financial Services, Healthcare, and E-Commerce.Key...