Operational Efficiency Specialist

3 days ago


Thāne, Maharashtra, India beBeeFlowLead Full time ₹ 6,00,000 - ₹ 10,00,000

About the Central Flow Lead Role

We are a fast-paced team that pioneers ways to delight customers. If you have a passion for data and crunching numbers, and are motivated to work in challenging situations, this is the role for you.

The Central Flow Lead manages volume and workflow of multiple Fulfillment Centers from a remote centralized location. This position requires working a mandatory night shift schedule and potentially odd or long hours.

Key Responsibilities:

  • Manage workflow of orders across multiple processes
  • Minimize fulfillment cost across multiple Fulfillment Centers while maintaining customer experience
  • Communicate workflow status with Operations Managers and Area Managers, escalating any Customer Experience risk or SLA failure risk
  • Provide operational insights to Amazon Fulfillment Technology (AFT) team and work with them to develop advanced automated flow control for Fulfillment Center operations
  • Manage flow settings for multiple process paths in outbound operations for multiple Fulfillment Centers based on shift plan

Requirements:

  • 1+ year of Microsoft Office products and applications experience
  • High school diploma or equivalent
  • Ability to work a flexible schedule, including weekends, nights, and holidays
  • Can lift up to 49 pounds, stand, walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach


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