Transformative Digital Strategy Leader

3 days ago


Rajahmundry, Andhra Pradesh, India beBeeDigital Full time ₹ 80,00,000 - ₹ 1,20,00,000
Lead Digital Strategist">

We are seeking a skilled and experienced Lead Digital Strategist to develop and drive digital strategies that align with our business goals. This is an exciting opportunity for a strategic thinker who can leverage data and analytics to boost efficiency and customer satisfaction.

">Key Responsibilities:
  • Develop and drive digital strategies
  • Manage and optimize digital channels
  • Use data & analytics to enhance customer experience
  • Collaborate cross-functionally with CX, IT, and Ops teams
">Requirements:
  • 5+ years in digital strategy, digital operations, or customer experience
  • Strong knowledge of call center tools, platforms, and KPIs
  • Hands-on experience with CRM systems (Salesforce/Zendesk), analytics tools, and automation platforms
  • Excellent communication, leadership, and problem-solving skills
">Preferred Qualifications:
  • Background in B2C/B2B customer service environments
  • Certifications in Digital Marketing, Agile, or CX tools
">

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