Head of Client Servicing

2 weeks ago

Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time
Job Title: Head of Client Servicing

At PEOPLEOCITY LLP, we are seeking a highly skilled and experienced professional to lead our Client Servicing Team as the Head of Client Servicing. This role requires a dynamic individual with exceptional business acumen to drive business growth, optimize operational efficiency, and maintain a client-centric approach across all activities.

Key Responsibilities:
  • Lead, mentor, and inspire a team of client servicing professionals to ensure high performance, motivation, and career growth.
  • Develop and maintain strong relationships with existing clients, serving as their primary point of contact and ensuring their needs are met consistently.
  • Identify and nurture new opportunities to expand the client base.
  • Develop and implement strategic plans to achieve revenue targets, improve client satisfaction, and drive business growth.
  • Ensure meticulous adherence to all defined processes and systems of the company, fostering a culture of being process-driven to maintain consistency, efficiency, and quality in the team.
  • Work closely with internal teams, including design, production, and operations, to deliver integrated solutions that meet client objectives.
  • Stay updated on industry trends, competitor activities, and market dynamics to identify opportunities and risks.
  • Negotiate terms and agreements with clients, ensuring favorable outcomes for both parties.
  • Establish metrics and KPIs to monitor team performance, client satisfaction, and project profitability.
Requirements:
  • Masters degree in Business Administration, Marketing, Communications, or related field.
  • Proven experience in client servicing or account management roles within the exhibitions, events, or advertising industry.
  • Strong attention to detail, organizational skills, and process orientation.
  • Leadership skills with the ability to motivate and develop teams.
  • Excellent communication and interpersonal skills with the ability to build rapport and trust with clients and colleagues at all levels.
  • Strategic thinker with a demonstrated ability to develop and execute successful business plans.
  • Proficiency in project management concepts.
  • Ability to thrive in a fast-paced, deadlinedriven environment while maintaining a positive attitude.
  • Willingness to travel globally as required for client meetings, industry events, and project installations.
  • Strong negotiation skills and business acumen.
  • Creative problem solver with a customer-centric approach.

  • Head of Client Servicing

    1 week ago

    Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    Job Title: Head of Client ServicingOverview:Design Desk, a leading international Exhibition designing agency, is seeking a dynamic individual to lead our Client Servicing Team as the Head of Client Servicing. Responsibilities:• Lead a team of client servicing professionals to ensure high performance and motivation.• Develop and maintain strong...

  • Head of Client Servicing

    2 weeks ago

    Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    Job DescriptionHead of Client Servicing (Exhibitions/Events)At PEOPLEOCITY LLP, we are seeking a dynamic and experienced individual to lead our Client Servicing Team as the Head of Client Servicing. This role requires strong leadership skills, strategic thinking, and the ability to foster lasting client relationships while ensuring meticulous adherence to...

  • Head of Client Servicing

    2 weeks ago

    Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    Job Title: Head of Client ServicingAt PEOPLEOCITY LLP, we are seeking a highly skilled and experienced professional to lead our Client Servicing Team as the Head of Client Servicing. This role requires a strong leader with exceptional business acumen, strategic thinking, and the ability to foster lasting client relationships.Key Responsibilities:Lead,...

  • Head of Client Servicing

    2 weeks ago

    Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    Job Title: Head of Client ServicingAbout the Role:At PEOPLEOCITY LLP, we are seeking a seasoned professional to lead our Client Servicing Team as the Head of Client Servicing. This role requires a dynamic individual with exceptional business acumen to drive business growth, optimize operational efficiency, and maintain a client-centric approach across all...

  • Head of Client Servicing

    1 week ago

    Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    About the Role:We are seeking a highly experienced and skilled professional to lead our Client Servicing Team as the Head of Client Servicing at PEOPLEOCITY LLP. The ideal candidate will have a strong background in client management and a deep understanding of the exhibitions and events industry.Key Responsibilities:• Lead, mentor, and inspire a team of...

  • Head of Client Servicing Lead

    2 weeks ago

    Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    Job Title: Head of Client Servicing LeadJob Summary:We are seeking a highly experienced and skilled professional to lead our Client Servicing Team as the Head of Client Servicing Lead. The ideal candidate will have a proven track record of delivering exceptional client management and possess a deep understanding of the exhibitions and events industry.Key...

  • Head of Client Servicing Lead

    3 weeks ago

    Mumbai, Maharashtra, India Design Desk Full time

    Job Title: Head of Client ServicingWe are seeking a seasoned professional to lead our Client Servicing Team as the Head of Client Servicing. This role requires a strategic thinker with exceptional leadership skills, business acumen, and a customer-centric approach.Key Responsibilities:Lead and mentor a team of client servicing professionals to ensure high...

  • Head of Client Servicing

    3 weeks ago

    Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    Job Title: Head of Client Servicing - Exhibitions and EventsJob Summary:We are seeking a seasoned professional to lead our Client Servicing Team as the Head of Client Servicing. The ideal candidate will have a proven track record in client management and a deep understanding of the exhibitions and events industry.Key Responsibilities:* Lead and mentor a team...

  • Head of Client Servicing and Business Development

    2 weeks ago

    Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    Head of Client Servicing and Business DevelopmentAt PEOPLEOCITY LLP, we are seeking a seasoned professional to lead our Client Servicing Team as the Head of Client Servicing and Business Development. This role requires a dynamic and experienced individual with exceptional business acumen to drive business growth, optimize operational efficiency, and maintain...

  • Customer Service Representative

    4 days ago

    Mumbai, Maharashtra, India Right Head India Full time

    Job Title:Customer Service SpecialistJob Summary:We are seeking a highly skilled Customer Service Specialist to join our team at Right Head India. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.Key Responsibilities:Maintain and retain client relationshipsDesign and...

  • Head of Client Servicing

    1 week ago

    Mumbai, Maharashtra, India Design Desk Full time

    About the Role:We are seeking a seasoned professional to lead our Client Servicing Team as the Head of Client Servicing at Design Desk. The ideal candidate will be a strategic thinker with exceptional business acumen, capable of fostering lasting client relationships and driving revenue growth. About the Team:The Client Servicing Team is responsible for...

  • Head of Client Services

    2 weeks ago

    Mumbai, Maharashtra, India Aon Full time

    The Company OverviewAon plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.Job Dimensions (Role and...

  • Client Services Coordinator

    3 weeks ago

    Mumbai, Maharashtra, India 9608 Deutsche India Private Limited, Mumbai Branch Full time

    About the RoleWe are seeking a highly skilled and experienced Client Services Administrator to join our Corporate Trust EMEA business. As a key member of our team, you will be responsible for supporting the administration of structured and non-structured debt issuances, ensuring accurate and timely maintenance of deal portfolios, and facilitating all...

  • Senior Client Service Manager

    3 weeks ago

    Mumbai, Maharashtra, India HSBC Full time

    Unlock New Opportunities with HSBCAre you looking for a career that will take you to the top? Do you want to experience the possibilities of working with a global leader in the financial industry? HSBC offers opportunities, support, and rewards that will take you further.Principal ResponsibilitiesAs a Senior Client Service Manager, you will be responsible...

  • Client Services Associate

    3 days ago

    Mumbai, Maharashtra, India 9608 Deutsche India Private Limited, Mumbai Branch Full time

    Job DescriptionThe Corporate Trust business at 9608 Deutsche India Private Limited, Mumbai Branch is responsible for a broad portfolio of conventional debt and securitization transactions. This role requires interaction across the transaction value chain, ensuring accurate and timely maintenance of deal portfolios and facilitating all necessary payment and...

  • Strategic Client Servicing Director

    3 days ago

    Mumbai, Maharashtra, India PEOPLEOCITY LLP Full time

    Job Title: Head of Client Servicing About the Role:We are seeking a highly experienced individual to lead our Client Servicing Team as the Head of Client Servicing. Responsibilities:Team Leadership: Lead, mentor, and inspire our team of client servicing professionals to ensure high performance, motivation, and career growth.Client Relationship Management:...

  • Client Services Coordinator

    3 weeks ago

    Mumbai, Maharashtra, India 9608 Deutsche India Private Limited, Mumbai Branch Full time

    About the RoleThe Corporate Trust business at Deutsche Bank is responsible for a broad portfolio of conventional debt and securitization transactions. As a Client Services Administrator, you will play a critical role in supporting the administration of structured and non-structured debt issuances in accordance with contractual terms.Your key responsibilities...

  • Head of Client Services Leader

    3 days ago

    Mumbai, Maharashtra, India Aon Full time

    Job OverviewAon plc is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.Aon India Insurance Brokers Private Limited,...

  • Head of Client Success

    2 weeks ago

    Mumbai, Maharashtra, India Bonito Designs Full time

    About Bonito Designs:We are a leading provider of personalized interior designs in India, part of the Lodha Ventures group. Our business operations are based in Bangalore and Mumbai, with plans to expand to other metro cities. We strive to be an inspiring brand for Indian consumers and a great place to work for employees.Our company offers a conducive...

  • Client Service Support Specialist

    3 weeks ago

    Mumbai, Maharashtra, India 9608 Deutsche India Private Limited, Mumbai Branch Full time

    Job Title: Client Service Support SpecialistAt 9608 Deutsche India Private Limited, Mumbai Branch, we are seeking a highly skilled and experienced Client Service Support Specialist to join our Corporate Trust business team.About the RoleThe successful candidate will be responsible for supporting the Corporate Trust EMEA business across a portfolio of CLO...