IT Service Delivery Lead

This role is focused on the delivery of SOC / MDR services for our customers. Experience with SOC, SIEM and understanding of cybersecurity is very important for this role. Candidates with no SOC, SIEM or Cyber experience will not be selected for this role. Candidates who are applying for this role for sake of applying will be blacklisted for 10 years. Please...

HR Operations Specialist Role OverviewWe are seeking an experienced HR professional to oversee end-to-end HR service delivery processes, ensuring efficiency, compliance, and employee satisfaction.Oversaw HR operations including onboarding, data management, payroll coordination, benefits administration, and offboarding.Ensured compliance with labor laws and...

Talasha seeks a seasoned City Operations Head to lead last mile operations for its consumer tech company. This role oversees end-to-end delivery of services, ensuring customer satisfaction and efficiency.Key ResponsibilitiesLead city wide operations to deliver timely service to customers.Manage ground staff & last mile operations, including deployment,...

Job Description:A skilled professional in service management will oversee and manage the delivery of electrical and mechanical systems to ensure timely and efficient results.Must-Have Qualifications:At least 10 years of experience in service management, including 5 years in a leadership roleStrong knowledge of electrical and mechanical systems, service...

ServiceNow Practice LeadWe are seeking a highly motivated and qualified individual to lead, develop, and grow a successful ServiceNow capability and delivery unit.This role requires 18+ years of experience with the last 2-3 years in the role of a ServiceNow practice Leader in an IT services company.The ideal candidate should possess deep industry expertise...

Job Overview">This role serves as primary point of contact for both internal and external stakeholders, ensuring alignment with contractual obligations and service excellence.The incumbent will oversee end-to-end operations, acting as key liaison between external clients, internal operations, and support teams.Key Responsibilities">Operational Excellence:...

Job DescriptionTransforming Service Desk Operations.This is a pivotal role in driving high-quality, scalable, and user-centric support across the firm's global 24x7 Service Desk. The IT Service Desk Manager oversees all Service Desk Supervisors and frontline staff, ensuring seamless end-to-end support experiences through strategic and operational...

Job SummaryWe are seeking a skilled HR Shared Services Specialist to support our global Human Resources organization.The successful candidate will assist the HR team in uploading, processing, and reporting on transactions related to employee and payroll data.This role requires strong analytical skills, excellent communication abilities, and a proven track...

Job Overview:In this pivotal IT leadership role, you will oversee the smooth delivery of IT services across the organization. This encompasses managing service operations, fostering vendor relationships, adhering to Service Level Agreements (SLAs), and driving continuous improvement in service quality and efficiency.Key Responsibilities:

Job Title: Account Delivery HeadWe are seeking a seasoned leader to drive the delivery of our account management services. As an Account Delivery Head, you will be responsible for overseeing the day-to-day operations of our account management team and ensuring that our clients receive exceptional service.Manage overall performance and governance of...